WhatsApp Agent

    Turn WhatsApp Into Your #1 Support & Sales Channel

    Deliver instant, AI-powered WhatsApp support with your custom workflows. Connect with tools like Claude Code and your CRM to go live in under 15 minutes.

    Start your free trialSee pricing

    Updated

    Serving customers globally across 10+ markets

    • NTUC Health
    • Raffles Hotels & Resorts
    • EtonHouse International School

    Use cases

    Support, sales and handoff in one WhatsApp thread

    • Answer support around the clock

      The agent inside your helpdesk answers in plain language from your business's own information, at 2 PM or 2 AM. It transcribes voice notes and reads photos and documents, then answers in the thread.

    • Sell and book in the chat

      The agent can take any action a system you connect allows, such as booking an appointment or updating an order. HubSpot, Google Calendar, Notion, Shopify and Slack are built in.

    • Route and hand off to the right teammate

      Volty labels each conversation, routes it by your rules and escalates the ones that need someone from your team. When a teammate replies, Volty steps back, and the customer sees one thread.

    A WhatsApp helpdesk with an AI agent inside

    • Every WhatsApp conversation lands in one shared inbox, beside email, Messenger and Instagram. Each one is filed as Active, Snoozed, Resolved or Spam and assigned to a teammate, and you can limit how many open conversations one person holds.

    Automations and mini apps

    Customise it from Claude Code

    Already use Claude Code, Codex or another coding agent? Ask it in plain words and it builds automations and mini apps for your helpdesk through the Volty CLI.

    • Ask for an automation in one sentence, the way you would ask a colleague, such as reminding tomorrow's appointments every evening.
    • Ask for a mini app in one line, such as who is carrying the helpdesk this week, and your team opens it from the Mini Apps page.
    • Nothing goes to a customer until an admin approves it, and building with your own Claude Code or Codex key is free.
    See the Builder
    Built in: HubSpot, Google Calendar, Notion, Shopify and Slack

    More for your WhatsApp line

    • Approved templates

      WhatsApp only lets a business message freely within 24 hours of the customer's last message. After that, Volty follows up with one of your approved templates.

    • Broadcasts

      One approved template goes once to one audience you choose. A broadcast requested in chat waits for a person's approval.

    • The CRM

      Open a customer and see their details, their deals and every conversation with them. When a customer mentions a detail in a chat, Volty fills it in.

    • Mini apps

      A mini app for the team lead shows open and waiting WhatsApp conversations by teammate. Ask Claude Code for it in one line, and your team opens it from Mini Apps.

    • Automations

      Every evening, Volty sends tomorrow's customers your approved WhatsApp reminder. An admin approves each automation before it runs, and every run is logged.

    • Labels

      Volty labels each conversation as it arrives, so product questions reach the person who sells that product. Whatever is left is shared out in turn.

    Why Volty for WhatsApp

    • Priced affordably for mid-market teams

      Every plan is one monthly price that includes seats, monthly active contacts and AI credits, with every helpdesk feature and unlimited inboxes and channels. Extra seats are an add-on. Start with a free 7-day trial. Meta bills you for its messages separately.

      See pricingCompare helpdesk tools

    • Go live in days

      Volty interviews your team, drafts its own instructions and tests itself before it talks to a single customer. Your number can stay in the WhatsApp Business app on your phone.

    • Customise from Claude Code

      Ask Claude Code, Codex or another coding agent in plain words and it builds automations and mini apps for your helpdesk. Building with your own key is free, and anything that reaches customers waits for an admin.

    Customer stories

    Frequently asked questions

    Start your free trial

    Start your free trial

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

    Meta now charges for WhatsApp replies

    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026