Messenger & Instagram AI
AI Chatbot for Messenger and Instagram
AI agent for Messenger and Instagram customers, answering 24/7 from your business's own information in the same inbox as WhatsApp, with setup in minutes, no chatbot flows to build, and handoff of tricky chats to your team.
Updated
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How the free trial works
Start free
Sign up for the 7-day trial. No credit card needed.
Connect your Facebook Page
Connect it once and both Messenger and Instagram come in, beside WhatsApp and email.
Volty learns your business
It interviews your team, drafts its own instructions and tests itself before it talks to a single customer.
No credit card needed.
Companies choose Volty because they can do so much more
Proven results from businesses
96%
enquiries automated
Without human
+20%
lead conversion
From 60% faster service
6x
man hour savings
From automations
The shopper who messages you on Instagram or Messenger gets an answer before they try the next shop
Instant replies to ad clicks
Inquiries, product questions and support requests that arrive as Messenger or Instagram messages are answered by the agent, with the same answers as your WhatsApp. A reply to your Instagram story arrives as a message too. When a customer comes from a click-to-Messenger ad, the ad arrives with the conversation.
Lead capture
When a conversation turns into a sales inquiry, the lead is synced to your CRM with what the customer asked for. HubSpot is built in, and your sales team picks up from there.
Same-chat handoff to staff
Volty labels each conversation, routes it by your rules and escalates the ones that need someone from your team. When a teammate replies, Volty steps back, and the customer stays in the same chat on Messenger or Instagram.
Synced by Volty · just now
A Messenger and Instagram helpdesk with an AI agent inside
Connect your Facebook Page once and both Messenger and Instagram come in, beside WhatsApp and email, with the same contact list. Each conversation is filed as Active, Snoozed, Resolved or Spam and assigned to a teammate.
More for your Facebook Page and Instagram
Leads by ad
Click-to-Messenger ads carry the ad into the conversation, so a mini app can count this month's Messenger leads by the ad they came from.
HubSpot sync
When a customer leaves a phone number or email in Messenger, Volty adds them to HubSpot and assigns the salesperson, once an admin approves the automation.
Instagram DMs in the same inbox
Connect your Facebook Page once and Instagram direct messages come in beside Messenger, answered by the same agent, with the same contact list.
Product recommendations
Connect your product catalog, and the agent can recommend products in the conversation. It answers from your business's own information.
Setup by chat
Volty interviews your team, drafts its own instructions and tests itself before it talks to a single customer. When something changes, you tell Volty in chat.
Labels
Volty labels each conversation as it arrives, so product questions reach the person who sells that product. Whatever is left is shared out in turn.
Voltade
We run our own Instagram and Messenger on Volty, in the same inbox as WhatsApp.
An online business
Answers Messenger from the same inbox and agent as its other channels.
Why Volty for Messenger and Instagram
Competitive pricing
Every plan is one monthly price that includes seats, monthly active contacts and AI credits, with every helpdesk feature and unlimited inboxes and channels. Extra seats are an add-on. Start with a free 7-day trial.
Go-live in days
Volty interviews your team, drafts its own instructions and tests itself before it talks to a single customer. Connect your Facebook Page once and Messenger and Instagram come in.
Customize from Claude Code
Ask Claude Code, Codex or another coding agent in plain words and it builds automations and mini apps for your helpdesk. Building with your own key is free, and anything that reaches customers waits for an admin.
Automations and mini apps
Customize it from Claude Code
Already use Claude Code, Codex or another coding agent? Ask it in plain words and it builds automations and mini apps for your helpdesk through the Volty CLI.
- Ask for an automation in one sentence, such as adding every Messenger lead to HubSpot and assigning the salesperson.
- Ask for a mini app in one line, such as this month's Messenger leads by the ad they came from, and your team opens it from the Mini Apps page.
- Nothing touches your CRM until an admin approves it, and building with your own Claude Code or Codex key is free.
Frequently asked questions
Start your Sandbox Trial
Start your Sandbox TrialSign up for our 7-day trial. No credit card needed.
Not convinced? Hear more from our CEO and Volty
Meta now charges for WhatsApp replies. Here's what it means for your business, October 8, 2026