Yat Guan
60%
faster quote turnaround, 3 days to 1
“Inquiry to quotation now only takes one working day - 60% faster than before. Operating at over 95% accuracy in English, Mandarin, and Malay.”
Ryan Lim
Director, Yat Guan
B2B
Every enquiry gets a first reply drafted.
Volty collects the details a quote needs, drafts from your price lists and routes it to the right salesperson.
Updated
Serving customers globally across 10+ markets
Collects the spec before sales sees it
A buyer asks for a quote with half the details. Volty asks the follow-up questions your sales team would ask, such as quantity, load, finish and delivery date, in the language the buyer writes in. Once the spec is complete, it saves it on the contact or deal and assigns the conversation to the right salesperson.
- Replies in the language the buyer writes in
- Asks only for the details that are missing
- You choose what Volty prices and what goes to sales
Drafts replies in your sales mailbox
Connect a shared Outlook or Microsoft 365 mailbox and Volty reads every enquiry that arrives. In Draft mode it writes each reply from your price lists, product sheets and instructions, and a salesperson edits or sends it. An enquiry that arrives at night has a draft waiting in the morning.
- Email and WhatsApp in one inbox
- Can import existing mail when you connect
- Every draft waits for a person to send it
Logs purchase orders from the PDF
When a buyer emails a purchase order as a PDF, Volty reads its lines, adds them to your orders table and brings in the person who handles fulfilment. Nobody retypes the order, and the PDF stays attached to the conversation.
- Reads PDF attachments
- Writes each line to your own table
- Brings in the warehouse or operations lead
Routes each enquiry to the right salesperson
Assignment rules decide who gets what: by product keyword, or shared in turn during business hours. Each salesperson sees the enquiries they own with the details already collected, and an automation can email the team a summary of what came in overnight.
- Rules run in order, and the first match decides
- Round-robin during business hours
- Contacts and deals can sync with HubSpot
Getting started
- 01
Connect your number
Link your WhatsApp number, and add Messenger, Instagram, your Outlook mailbox or the website chat if you use them. With coexistence, your team keeps using the WhatsApp Business app on the same number.
- 02
Give Volty your knowledge
Upload your price lists, timetables and policies, or point Volty at your website. It asks you about anything it cannot find before it talks to customers.
- 03
Choose Draft or Live
Set each inbox to Draft, where your team approves every reply, or Live, where Volty replies on its own. Either can switch by business hours.
What customers say
“The Volty team proactively learned about our industry and offered valuable suggestions. They develop future-proof solutions with transparent risk management and dedication to client satisfaction.”
Kim Yeow
3rd Gen, Lincoln Machinery
“We had a fantastic experience working with the team at Volty on our project. Their team was not only skilled but also incredibly open to hearing our concerns and ideas. They quickly grasped the core of any issue we raised, making it easy to address challenges together. The final product fit our needs very well and was delivered on time and with great attention to detail. We highly recommend Volty to anyone looking for a thoughtful and reliable software team.”
Isaac Loh
Director, Cabin
Frequently asked questions
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Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026