AI Agents for Business Email

Software that reads the email your business receives and acts on it. In Volty it is the same AI agent that answers your chats: it reads each email, labels it, forwards it to the right person and drafts replies from your business's own information, and your team approves what you want approved.

Outlook and Microsoft 365, shared mailboxes included. You sign in with Microsoft and pick the inbox the mail goes to. You can also forward email to Volty.

Customer support, sales enquiries and finance mail such as invoices and payment advice. Volty labels each one as it arrives, and you tell it in plain words what to do with each kind.

Yes. Volty reads PDFs, including scanned ones, Word documents, slides, spreadsheets and images, and answers from what is inside. Drawings are read when they arrive as a PDF or an image.

Only where you allow it. Each inbox chooses whether Volty replies on its own, writes drafts for your team to send, edit or reject, or stays out. Your staff also choose which actions, such as forwarding an email, happen on their own and which wait for approval.

Yes. Set a first-reply target for each inbox, counted in your business hours. The Waiting on us list shows what is due and overdue, and managers are alerted when an email waits too long. Ask Volty for a dashboard of reply speed for each representative.

One AI agent and one inbox cover email and chat. When an email needs someone else, Volty can hand it to a teammate or ask one on WhatsApp, and their reply carries back into the email thread.

A contact holds an email address, a phone number and channel handles, so the whole history sits in one place. When the same person shows up under a second record, Volty offers to merge them.

Customer data is stored in Singapore. To write a reply, the content that reply needs is sent through OpenRouter to a model host under zero data retention, which does not store it or use it for training.

Every plan is one monthly price that includes seats, active contacts and AI credits, with every helpdesk feature and unlimited inboxes and channels, after a free 7-day trial. The pricing page lists the current plans.