Product
WhatsApp broadcasts to the right customers
Pick who gets it, check it before it goes, and see who read and replied.
Updated
Serving customers globally across 10+ markets
What it does
Choose exactly who gets it
Send to a group of customers, such as everyone who asked about a facial, to people you pick one by one, or to a spreadsheet you upload. The count updates as you build the list and is checked again just before sending.
- Up to 20 segments in one broadcast
- Up to 5,000 contacts picked by hand
- Or a spreadsheet of up to 200,000 rows
Checked before it goes out
See the message exactly as your customer will, send yourself a test, and let Volty check it. Volty tells you who will be left out and why, then you send it now or pick a time.
- A test message to yourself first
- Opted-out and blocked contacts left out
- Send now or schedule it
See who read it and who replied
Every person shows as sent, delivered, read, replied or failed. Replies come into your Team Helpdesk, where Volty and your team pick them up like any other chat.
- Sent, delivered, read, replied and failed
- Filter by what people did
- Replies land in the Team Helpdesk
Follow up with the ones who went quiet
Retry the messages that failed, and send a second message to the people who read the first one but never answered.
- Retry failed messages
- A new broadcast to readers who did not reply
- One-to-one follow-ups with approved templates
Unsubscribe built in
Every broadcast carries an opt-out button. Anyone who taps it is left out of the next broadcast automatically, so you only message people who want to hear from you.
- An opt-out button on every broadcast
- Opted-out customers skipped next time
- Counted before you send
How it works
- 01
Pick your message
Choose a WhatsApp template Meta has approved, and fill in each customer's name and details from their record or your spreadsheet.
- 02
Choose who gets it
Groups of customers, people picked by hand, or a spreadsheet. The count updates as you go.
- 03
Check it and send
Preview it, send yourself a test, read Volty's check, then send now or schedule it.
Frequently asked questions
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Not convinced? Hear more from our CEO and Volty
Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026