Automated Appointment Reminders

No. Volty builds it for you from a plain-language request, so the timing, wording and rules fit how your business works. An admin approves it once before it first runs, and again whenever its steps change.

From the system that holds your bookings. Plato, the clinic system, is built in, Google Calendar connects through a connector, and any system with an API or an MCP server can be connected. If you have none, Volty can keep the bookings in a table.

Yes, for the first message. WhatsApp lets a business start a chat outside the 24-hour window only with a template Meta has approved. Volty can help you draft one, Meta reviews it, and your automation then fills in the patient's name, treatment and time.

Volty's AI agent can offer open slots from your booking system, as it can with Plato, book the one the patient picks and release the old one. If you prefer, the reply goes to your team in the helpdesk with the patient's own words.

No. An admin approves the automation before it first runs and whenever its steps change, and the message itself is a template you have already approved. A test run on your real appointments sends nothing.