Education

    Book more trial classes on WhatsApp.

    Volty answers parents on every channel, books trials from your calendar and follows up when families go quiet.

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    Updated

    Serving customers globally across 10+ markets

    • NTUC Health
    • Raffles Hotels & Resorts
    • EtonHouse International School

    Answers the parent and books the trial

    A parent messages at night about a trial class. Volty replies from your course list and timetable, asks what your team would ask, such as the child's age and level, and offers the free slots in your Google Calendar. The trial lands in the calendar and the parent gets the confirmation in the same chat.

    • Replies on WhatsApp, Messenger, Instagram and your website chat
    • Offers only the slots your calendar has free
    • Answers after hours, when many parents write
    A parent asks about P5 Maths on WhatsApp at 9.15pm, Volty asks which days suit the child, and the contact card shows Level P5, Subject Maths and Preferred days Weekday evenings.

    Keeps each family's details on the contact

    Every answer a parent gives is saved on their contact in fields you define, such as level, subject or preferred days. Whoever opens the conversation next sees the child's details beside it, without scrolling back through the chat.

    • Custom fields for level, subject, branch or anything you track
    • Contacts, deals and a pipeline for enrolments in one place
    • Segments built from those fields, ready for a broadcast
    Volty's internal note says it will follow up on Friday 23 October about the term fee after Ethan's trial, and the follow-up goes out as an approved template naming Mrs Tan, Ethan and the class.

    Follows up when a parent goes quiet

    After a trial, a parent may want time to think. Volty notes when to check back and sends the follow-up as an approved WhatsApp template, so it still reaches the parent after the 24-hour reply window has closed. Reminders before each trial run the same way, from an automation you describe in plain words.

    • Approved WhatsApp templates for follow-ups and reminders
    • Automations Volty writes from a plain-language request
    • You choose what goes to staff, such as fee questions
    The broadcast composer with segment P5 (312 contacts) chosen and the template 'Hi {first name}, Term 1 classes for P5 start on 5 January. Reply here to hold a place.' with the fallback 'there', beside three parent replies labelled Interested.

    Fills the next intake with a broadcast

    When a new term opens, send one approved template to a segment such as P5 parents, to contacts you pick, or to a spreadsheet you upload. Replies come back to the same inbox, where Volty answers them and adds the parents who show interest to a segment.

    • Send to segments, chosen contacts or a spreadsheet
    • Delivered, read and replied counts for each broadcast
    • Replies are answered like any other message

    Getting started

    1. 01

      Connect your number

      Link your WhatsApp number, and add Messenger, Instagram, your Outlook mailbox or the website chat if you use them. With coexistence, your team keeps using the WhatsApp Business app on the same number.

    2. 02

      Give Volty your knowledge

      Upload your price lists, timetables and policies, or point Volty at your website. It asks you about anything it cannot find before it talks to customers.

    3. 03

      Choose Draft or Live

      Set each inbox to Draft, where your team approves every reply, or Live, where Volty replies on its own. Either can switch by business hours.

    What customers say

    Happy Fish swim school instructors with two young learners underwater

    Happy Fish

    3×

    the daily enquiry volume, from 100 to 300

    “Volty has sped up our replies from 2h to instant, enabling our team to handle 300% more enquiries and converts 50 more new students each week.”

    Tan Jian Yong, Founder, HappyFish

    Tan Jian Yong

    Founder, HappyFish

    Read the case study
    Happy Fish
    Students working through a paper in an Overmugged classroom

    “We saved 50 man hours each month, and improved conversion through faster replies to customers!”

    Darrell Er, Founder, Overmugged

    Darrell Er

    Founder, Overmugged

    Overmugged
    Timothy Joshua, illum.e's founder, guiding a student in class

    “Over the months, Volty has saved us over 60 hours each month, improved website lead conversion by 20% and allows conversion to take place faster without a human!”

    Timothy Joshua, CEO, illum.e

    Timothy Joshua

    CEO, illum.e

    illum.e
    A coach teaching a young swimmer at the poolside at APS Swim School

    “For AI technology integration into your business outreach, Volty is the partnership I can trust.”

    Ang Peng Siong, Former Olympian, APS Swim School

    Ang Peng Siong

    Former Olympian, APS Swim School

    APS Swim School
    EtonHouse's founder with students at an EtonHouse school

    “Volty's technical expertise and superb project management set them apart. Their training made the transition seamless. An outstanding partner committed to excellence at every stage.”

    John Ang, CTO, EtonHouse

    John Ang

    CTO, EtonHouse

    EtonHouse
    A TuitionGenius tutor teaching a full economics class

    “Leonard is hands-on and the team is extremely responsive. They reduced time on basic queries and quickly addressed new requirements even after deployment. Strongly recommend.”

    Eugene Toh, Managing Director, TuitionGenius

    Eugene Toh

    Managing Director, TuitionGenius

    TuitionGenius

    Frequently asked questions

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