Integration

    Zentail and Volty

    Marketplace buyers ask on Instagram or web chat whether a variant is in stock, and Volty checks your Zentail catalog first and routes shipping questions to fulfilment.

    Talk to VoltyFree trial

    Updated

    Is the gray one in stock

    Jess wants two heather gray throws. Volty checks the variant's available units first.

    JA

    jess.alvarez

    Instagram · Customer

    Do you have the Ridge throw blanket in gray? Need 2
    Checked ZentailRidge throw · Heather gray · 37 available
    VoltyYes! The Ridge throw in heather gray is in stock.

    Ridge throw blanket

    Heather gray · 50 x 60 in

    $68

    Zentail product

    Ridge throw blanket

    In stock
    SKU
    RDG-THR-GRY
    Available
    37
    Price
    $68
    Listed on
    Website, Amazon, Walmart

    Variant stock read with your Zentail seller token

    What Volty does with Zentail

    Zentail is the multichannel listing and marketplace management software e-commerce sellers use to run their catalog and orders across marketplaces. Our team connects your Zentail account to Volty with a seller API token an Account Admin generates, and the stock and catalog data it can reach is agreed with you. Buyers ask about stock on your web chat or Instagram and Volty answers from Zentail, and order questions go to your team with the details filled in.

    • Stock before a promise

      Volty checks the units available for the exact variant before it says an item can ship.

    • Order questions routed

      A buyer asking about a shipment is passed to fulfilment with the order number already in the thread.

    • Product details from the listing

      Color, size and material come from the product in your Zentail catalog.

    • Team asks Volty

      The ops lead asks which SKUs dropped under a threshold before placing a purchase order.

    Shoppers in a small grocery store with produce bins, one paying at a wooden counter.
    The stock count Volty checks before it tells a buyer yes.

    Running low before the weekend

    Brian is planning the week's purchase orders and asks Volty for SKUs under 20 units.

    Ops team

    Volty · Team chat

    B

    Brian

    Which SKUs are under 20 units right now?

    Checked Zentail4 SKUs under 20 available

    VoltyAPP

    Four SKUs are under 20: Ridge throw in rust (8), Canyon pillow cover in sand (12), Mesa runner 8 ft (15) and Ridge throw in ivory (19).

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Back in stock

    1. When

      Every morning

      Runs at 7am

    2. Step 1

      Reads items back in stock

      Variants restocked overnight

    3. Step 2

      Tells customers who asked

      A back-in-stock template to buyers who asked

    4. Step 3

      Answers the replies

      Sends the product link on request

    A young woman in a denim jacket and scarf holding her phone on a city sidewalk.
    A shipping question on Instagram, passed to the fulfilment team with the order number.

    How Volty connects to Zentail

    Zentail separates partner apps, which use OAuth, from sellers scripting their own account, which use a token from account settings. Volty connects as the second kind, through a custom connection our team builds for you.

    1. 01

      Generate a token

      An Account Admin opens Account Settings, then API Access, and clicks Generate New Token. Label it Volty.

    2. 02

      Share it with our team

      The seller token carries one broad scope, so we agree which reads Volty uses.

    3. 03

      Approve the connection

      A Volty admin approves it once before Volty reads your catalog.

    4. 04

      Set the tools

      Each one is On, Check with staff, or Off.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Find a catalog productReads
    • Read units available by variantReads
    • Read a stock reportReads

    Reading tools can be turned on straight away. Anything that changes Zentail starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    What kind of Zentail access does Volty need?

    A seller API token. An Account Admin goes to Account Settings, then API Access, and clicks Generate New Token, and can label it for reference. Zentail's partner OAuth apps are a different route that Volty does not use. Our team builds the custom connection with the token and an admin approves it in Volty.

    Does Volty change our listings or quantities in Zentail?

    No. Volty reads catalog and stock to answer buyers and your ops team. Listings, prices and quantities stay managed in Zentail and pushed to your channels as they are today. Order and shipping questions are passed to your fulfilment staff with the order number.

    Can Volty tell buyers when a sold-out variant is back?

    Yes. A morning automation checks the variants buyers asked about, and when units are available again it sends each buyer an approved WhatsApp template with the product. Buyers who reply get answers from the same catalog data.

    How much does it cost to connect Zentail with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

    Meta now charges for WhatsApp replies

    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026