Integration

    Trello and Volty

    Volty answers customers from the Trello card for their job, and adds new enquiries and requests to your boards when you allow it.

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    Updated

    When are the carpenters coming

    Volty reads the job's card, then adds the homeowner's new request to it.

    KD

    Karen Doyle

    WhatsApp · Customer

    Hi, when does the carpentry start at my house on Elm Street?
    Looked up Trello14 Elm Street · Carpentry · In progress · Due 18 Nov
    VoltyHi Karen, carpentry is under way. The wardrobes and kitchen cabinets are due to be fitted by 18 November.
    Can we add a shoe cabinet by the main door?

    Waiting for approval

    Comment on Trello card 14 Elm Street: homeowner asks for a shoe cabinet by the main door

    ApproveEditDecline

    Trello card

    14 Elm Street

    In progress
    List
    Carpentry
    Due
    18 Nov
    Members
    Hafiz, Tom
    Checklist
    4 of 9 done

    Read from Trello during the conversation

    What Volty does with Trello

    Trello lays work out as boards of lists and cards. Volty connects to Trello with one sign-in. It can read the boards it is given, so a homeowner asking when the carpenters arrive gets the answer from the job's card, and a new enquiry can become a card in the list your team works from.

    • Answers from the card

      Volty reads the job's list, due date and checklist before it replies.

    • Enquiries become cards

      A quote request becomes a card with the details Volty collected.

    • Requests on the right job

      A homeowner's extra request is added to their card as a comment.

    • Approval on every write

      Writes start Off, and each can be set to wait for a colleague.

    A woman in a work jacket pointing at floor plans and paint swatches pinned to a cork planning board, with a colleague behind her in a small renovation office.
    New enquiries land as cards in the right list.

    A quote request becomes a card

    Volty asks what the estimator needs, then proposes the card.

    WV

    Website visitor

    Web chat · Website visitor

    How much to redo a kitchen in a three-bedroom house?
    VoltyIt depends on the layout and finishes, so our estimator will quote after a site visit. Which neighborhood is it in, and do you have a budget in mind?
    Riverside. Around $30,000.

    Waiting for approval

    New Trello card in Enquiries: three-bedroom house kitchen, Riverside, budget $30,000

    ApproveEditDecline

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Website enquiry to Trello card

    1. When

      A visitor asks for a quote

      On your web chat

    2. Step 1

      Volty asks the basics

      Neighborhood, rooms, budget

    3. Step 2

      Creates the card

      In your Enquiries list

    4. Step 3

      Tells the visitor

      An estimator will be in touch

    Four people renovating a kitchen: two hang an upper cabinet, one drills by the window and one sands a wooden frame.
    Extra requests from site reach the card.

    How Volty connects to Trello

    An admin signs in to Trello from the Sources page and picks the tools Volty may use.

    1. 01

      Sign in to Trello

      With the account that can see your boards.

    2. 02

      Turn on the reads

      Boards, lists and cards.

    3. 03

      Choose the writes

      Create card, add comment and move card start Off.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Search cardsReads
    • Read board and listsReads
    • Read cardReads
    • Create cardChanges
    • Add commentChanges
    • Move cardChanges

    Reading tools can be turned on straight away. Anything that changes Trello starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    Which Trello boards can Volty read?

    The boards the account that signed in can see. An admin decides which tools are on.

    Can Volty change records in Trello?

    Only when an admin allows it. Every tool has its own switch: tools that only read can be turned on, and tools that change a record start Off. A tool that is on can be set to check with staff, so each change waits for a colleague to approve it.

    How much does it cost to connect Trello with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

    Meta now charges for WhatsApp replies

    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026