Integration

    monday.com and Volty

    Volty answers customers from your monday.com boards and adds new enquiries as items for your team when you allow it.

    Updated

    Is the unit still available

    Volty reads the unit from the sales board, then proposes an update for the viewing.

    AM

    Andre Miles

    WhatsApp · Customer

    Is the 3-bedroom on the 12th floor, unit 1205, still available?
    Looked up monday.comSales board · Unit 1205 · 3-bedroom · Available
    VoltyYes, Andre. Unit 1205 is a 3-bedroom of 1,033 sq ft, listed at $1,240,000. Would you like to view the show apartment?
    Saturday morning would be good.

    Waiting for approval

    Update on monday.com item Unit 1205: Andre Miles asks to view on Saturday morning

    ApproveEditDecline

    monday.com item

    Unit 1205

    Available
    Type
    3-bedroom, 1,033 sq ft
    Price
    $1,240,000
    Agent
    Raymond Hall
    Board
    Sales board

    Read from monday.com during the conversation

    What Volty does with monday.com

    monday.com runs work as boards of items and columns. Volty connects to monday.com with one sign-in. It can read the boards it is given, so a buyer's question about a unit is answered from the sales board, and a new enquiry can become an item for the sales team.

    • Answers from the board

      Volty reads the item's columns before it replies.

    • Enquiries become items

      A new enquiry becomes an item with what the buyer asked.

    • Updates on the item

      A viewing request is posted as an update on the unit.

    • Approval on every write

      Writes start Off, and each can be set to wait for a colleague.

    A sales agent behind a reception desk gesturing toward a scale model of an apartment development, with three visitors beside it.
    Every enquiry lands as an item for the sales team.

    A new enquiry

    A visitor asks about the launch, and Volty proposes the lead item.

    WV

    Website visitor

    Web chat · Website visitor

    Do you still have 2-bedroom units? Budget around $950,000.
    VoltyThere are 2-bedroom units in that range. May I have your name and number so an agent can share the floor plans?
    Daniel Brooks, (555) 318-4402

    Waiting for approval

    New item on Leads board: Daniel Brooks, 2-bedroom, budget $950,000

    ApproveEditDecline

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Enquiry to monday.com item

    1. When

      A visitor asks about units

      On your web chat

    2. Step 1

      Volty asks the basics

      Unit type, budget, contact

    3. Step 2

      Creates the item

      On your Leads board

    4. Step 3

      Brings in an agent

      In the same conversation

    A smiling man in a blue shirt opening an oven drawer in a show apartment kitchen while a sales agent holding a tablet looks on.
    Viewing requests reach the unit's item.

    How Volty connects to monday.com

    An admin signs in to monday.com from the Sources page and picks the tools Volty may use.

    1. 01

      Sign in to monday.com

      With the account that can see your boards.

    2. 02

      Turn on the reads

      Boards, items and updates.

    3. 03

      Choose the writes

      Create item, change a column and post an update start Off.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Search itemsReads
    • Read boardReads
    • Read item updatesReads
    • Create itemChanges
    • Change a columnChanges
    • Post an updateChanges

    Reading tools can be turned on straight away. Anything that changes monday.com starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    Which monday.com boards can Volty read?

    The boards the account that signed in can see. An admin decides which tools are on.

    Can Volty change records in monday.com?

    Only when an admin allows it. Every tool has its own switch: tools that only read can be turned on, and tools that change a record start Off. A tool that is on can be set to check with staff, so each change waits for a colleague to approve it.

    How much does it cost to connect monday.com with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

    Meta now charges for WhatsApp replies

    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026