Integration
Warehouses on SkuVault Core let pickers ask Volty which bin holds a SKU, and let shoppers hear a restock date taken from the open purchase order.
Updated
A packer asks for size 9 trail shoes. Volty lists every SkuVault location holding them.
Warehouse team
Volty · Team chat
Luis
Where do we have the blue trail running shoes in size 9?
Checked SkuVaultTRL-BLU-09 · 3 locations · 22 on handVoltyAPP
22 on hand: 14 in A-12-03, 6 in A-12-04 and 2 in the returns bay. A-12-03 has the most.
Google Sheets
SkuVault · TRL-BLU-09
| Location | On hand | Picked today | |
|---|---|---|---|
| 2 | A-12-03 | 14 | 5 |
| 3 | A-12-04 | 6 | 0 |
| 4 | Returns bay | 2 | 0 |
Row 2 added by Volty
SkuVault Core, now part of Linnworks, tracks stock down to the bin for e-commerce warehouses. Volty reads a SKU's quantity in each location so a picker asking in team chat hears which shelf to walk to. When a shopper on web chat asks about a sold-out size, Volty checks incoming purchase orders and gives the expected date.
Location codes like A-12-03 come back with the count in each.
The due date on an open purchase order is what a shopper hears.
Ask for TRL-BLU-09 or the blue trail shoes in size 9.
Volty reads stock. Adjustments stay with your warehouse team.
A shopper wants a size that is gone. Volty finds the open purchase order and its due date.
Kevin Tran
Web chat · Customer
Checked SkuVaultTRL-BLU-10 · 0 on hand · 48 on PO due Nov 9VoltySize 10 is sold out right now, but 48 pairs are due in on November 9. They usually go online a day or two after they arrive.Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.
Monday reorder list
When
Monday 8 a.m.
Runs on its own each week
Step 1
Pulls SKUs under reorder point
With what is already on order
Step 2
Posts it for the buyer
One line per SKU in team chat
Step 3
Answers follow-ups
Which vendor, how many in transit
SkuVault's REST API works from two tokens: a tenant token for your account and a user token for the person it acts as. The Volty team sets Volty up with them as a custom connection.
Tokens come from an active user's login, so a disabled user gets none. A dedicated user keeps Volty's calls apart.
From SkuVault's getTokens call, kept on Volty's side and never shown to staff.
A Volty admin signs off once before Volty reads any stock.
Every SkuVault tool has its own switch: On, Check with staff, or Off.
Each one is a switch on the Sources page in Volty.
Reading tools can be turned on straight away. Anything that changes SkuVault starts Off, and once on it can be set to check with staff, so each change waits for a colleague.
SkuVault's API issues a tenant token for the account and a user token for a specific user, in exchange for that user's login. Our team sets Volty up with tokens from a user you choose, ideally one made for Volty, so its calls are separate from your staff. A disabled user cannot get tokens.
No. In this setup Volty reads products, quantities by location and purchase orders. Adjustments, transfers and cycle counts stay with your warehouse team in SkuVault. A product note tool exists and starts Off.
SkuVault throttles every API call, and Volty only calls it when someone asks a stock question or a scheduled run starts. A busy picker channel means more lookups, so the weekly reorder list is built as one run instead of many small ones.
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