Integration

    Healthie and Volty

    Dietitians, coaches and virtual-first providers on Healthie let clients book sessions from Instagram DMs and WhatsApp, confirm tomorrow's video call, and ask what a program costs.

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    Updated

    A session with her dietitian

    Emily wants an evening slot with Jordan. Volty shows two and books Tuesday.

    EC

    emily.chen.eats

    Instagram · Client

    Hi! Can I get a session with Jordan next week? Evenings are best.
    Checked HealthieJordan Ellis, RD · Week of Nov 9 · free Tue 6pm, Wed 7pm
    VoltyHi Emily, Jordan has these evening times next week:

    Jordan Ellis, RD · Video session

    Tue Nov 10, 6:00 pmWed Nov 11, 7:00 pm
    Tuesday 6pm
    VoltyBooked: a video session with Jordan on Tuesday, November 10 at 6pm.

    Google Calendar

    Jordan Ellis, RD

    Tue 10

    Wed 11

    9a10a11a12p1p2p3p4p
    SessionsVideo · Chen E.
    SessionsSession

    What Volty does with Healthie

    Healthie is an EHR, scheduling and telehealth platform for virtual-first and wellness providers. Its API is GraphQL, and an API key carries the permissions of the Healthie user it belongs to. Volty uses only the scheduling side: it reads a dietitian's or coach's open session times, books the one a client taps in an Instagram DM or on WhatsApp, confirms tomorrow's video sessions, and tells people what your packages cost and include before they sign up.

    • Sessions from Instagram DMs

      Clients pick an evening video session without leaving the app.

    • Package prices before signup

      Volty quotes your published 6-week and 12-week offers.

    • Night-before confirmations

      A YES keeps the slot; MOVE brings up the provider's other times.

    • Health questions go to the provider

      If a client starts sharing health details, Volty says it cannot discuss them and offers a session or a hand-off to the provider.

    Ten clinic staff with clipboards walking down a hallway together, in scrubs, shirts and a white coat.
    Jordan's Tuesday 6pm slot, booked from a DM.

    What a package costs

    Fatima is comparing offers on WhatsApp. Volty quotes the published prices and books a free intro call.

    FS

    Fatima Siddiqui

    WhatsApp · Prospective client

    Hi, how much is your coaching program and do you take insurance?
    VoltyHi Fatima, our 6-week coaching program is $540 and the 12-week program is $960, both on video. We are in network with Aetna and Cigna for dietitian visits; coaching is self-pay. Would you like a free 15-minute intro call first?
    Sure, Thursday lunchtime?
    Checked HealthieIntro call · Thu Nov 12 · free 12pm, 12:30pm with Priya Nair
    VoltyPriya has 12pm or 12:30pm on Thursday, November 12. Which one shall I hold?

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Tomorrow's video sessions

    1. When

      5pm each weekday

      Automation

    2. Step 1

      Next day's appointments

      Every provider

    3. Step 2

      YES or MOVE

      Approved template

    4. Step 3

      Keeps or rebooks

      With the same provider

    A bearded man in a sweater reading his phone in an armchair at home.
    Mark confirms tomorrow's video call with one word.

    How Volty connects to Healthie

    Healthie's API is an add-on for Enterprise and Group plans. Once Healthie enables it, API keys are generated in your Healthie account, and each key acts with the permissions of the user who owns it. Healthie also offers a staging environment for testing.

    1. 01

      Turn on the API add-on

      Ask Healthie to enable API access on your Enterprise or Group plan.

    2. 02

      Create a key under a scheduling-only user

      The key inherits that user's permissions, so pick one who sees calendars and nothing clinical.

    3. 03

      Approve in Volty

      Our team adds the key to a custom connection and your admin approves it.

    4. 04

      Pick the switch for booking

      Starts Off. On, or Check with staff, when you are ready.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Match a client to their Healthie appointmentsReads
    • Open session times for a providerReads
    • Book a Healthie sessionChanges
    • Move a Healthie sessionChanges
    • Cancel a Healthie sessionChanges

    Reading tools can be turned on straight away. Anything that changes Healthie starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    Do we need a particular Healthie plan for this?

    Healthie offers its API as an add-on for Enterprise and Group plans. Once Healthie enables it, you generate an API key in your account, and our team adds that key to a custom connection in Volty. A Volty admin approves the connection before it is used.

    What can Volty see with our Healthie key?

    A Healthie API key acts with the permissions of the user who owns it, so create it under a user who can see provider calendars and client names and cannot open charts, forms or packages. Volty is held to that view. Volty is for scheduling and front-desk questions, not for health records, and does not sign a BAA.

    Can clients book with any provider on our team?

    They can book with the provider they ask for, or with the one already assigned to them, depending on how you set it up. Volty reads that provider's open session times from Healthie and books the slot the client taps, after the client confirms. Program prices and the insurers you accept come from answers your team writes in Volty.

    How much does it cost to connect Healthie with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

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