Integration

    Church Community Builder and Volty

    Volunteers ask which Sunday they serve and members look for a group, and Volty reads Church Community Builder schedules and group profiles to answer and passes swaps to team leads.

    Talk to VoltyFree trial

    Updated

    Can't make Sunday

    Brenda finds out she greets on the 8th, then remembers her trip.

    BM

    Brenda Mitchell

    WhatsApp · Volunteer

    Am I on the greeter team this Sunday or next?
    Checked Church Community BuilderBrenda Mitchell · Greeters · next Sun Nov 8, 10:30am
    VoltyHi Brenda, you're greeting next Sunday, November 8 at the 10:30am service.
    Ah, I'll be traveling that week. Can someone swap?

    Waiting for approval

    Tell Gloria Chen, greeter lead: Brenda Mitchell can't serve Nov 8, cover needed

    ApproveEditDecline

    Google Sheets

    Greeter team · November

    Sunday10:30amLead
    2Nov 1Brenda M., Ray T.Gloria Chen
    3Nov 8Brenda M., Omar F.Gloria Chen
    4Nov 15Ray T., Joan K.Gloria Chen
    5Nov 22Omar F., Joan K.Gloria Chen

    Row 3 added by Volty

    What Volty does with Church Community Builder

    Church Community Builder, now Pushpay ChMS, is church management software for people, groups, events and serving. Our team connects Volty through a CCB API user your Master Admin creates, with only the services you tick for it. Volunteers ask which Sunday they greet, members ask about GriefShare, and Volty reads the serving schedule and group profiles, then passes swaps and care needs to the right lead.

    • My next Sunday

      The serving date, service time and team for the volunteer asking.

    • Cover found by the lead

      A can't-make-it message becomes a note to the team lead.

    • Services you tick

      The API user reaches only the CCB services checked on its Services tab.

    • Grief is not a ticket

      Volty gives the group details and asks the leader to call.

    Churchgoers with coffee cups mingling around long wooden tables in a church hall, an older woman in a floral blouse talking with a man in the foreground.
    Brenda checks whether she greets this Sunday or next.

    Looking for a support group

    Kevin lost his father in the summer and looks for a group.

    KO

    Kevin O'Brien

    Gmail · Member

    My dad passed in the summer. Is there a grief support group at church?
    Checked Church Community BuilderGriefShare · Wednesdays 7pm · Room 204 · leader Pat Nguyen
    VoltyI'm so sorry about your dad, Kevin. GriefShare meets on Wednesdays at 7pm in Room 204, and Pat Nguyen leads it. Would you like Pat to reach out to you before the next one?

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Serving reminders

    1. When

      Thursday evening

      Volty runs midweek

    2. Step 1

      Pulls who is serving

      Every team on Sunday's rota

    3. Step 2

      Texts each server

      A WhatsApp template with the time

    4. Step 3

      Takes the replies

      Swaps go to the lead

    A man in a tweed blazer looking down at his phone in a church pew, the congregation seated ahead of him.
    Marcus is traveling, and the greeter lead hears it right away.

    How Volty connects to Church Community Builder

    Church Community Builder, now part of Pushpay, grants API access through API users. Each API user has a username and password and a list of services it may call, set by your Master Admin.

    1. 01

      Create an API user

      The Master Admin, or anyone with the Edit System-Wide Settings privilege, opens System Settings > API and adds a new API user.

    2. 02

      Tick its services

      On the Services tab, check only what Volty needs, such as individual profile, group profile and serving schedule services.

    3. 03

      Send our team the API URL

      The API URL is on the same page. Our team builds the connection with it and the API user's login.

    4. 04

      Approve and pick switches

      An admin approves the connection in Volty. Anything that writes to CCB starts Off.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Find individual profileReads
    • Read serving scheduleReads
    • Read group profileReads
    • Notify team lead of a swapChanges

    Reading tools can be turned on straight away. Anything that changes Church Community Builder starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    Who in our church can set up the CCB connection?

    Your Master Admin, or anyone with the Edit System-Wide Settings privilege. They open System Settings > API, add an API user with a username and password, and tick its services. They send our team the API URL and login, and an admin approves the connection once in Volty.

    Can we limit what Volty can see in Church Community Builder?

    Yes. A CCB API user can only call the services checked on its Services tab. Tick the profile, group and serving schedule services Volty needs and leave giving and process queues unchecked. Volty then has no way to read them.

    Does Volty change the serving schedule when someone cannot come?

    No. Volty tells the volunteer it has passed the swap on, and drafts a note to the team lead, who finds cover. That note is a tool you switch On or set to Check with staff. The schedule in CCB is still edited by your leads.

    How much does it cost to connect Church Community Builder with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

    Meta now charges for WhatsApp replies

    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026