Integration

    Gmail and Volty

    Volty answers a Gmail mailbox in the original thread, reads attachments first, and drafts replies for your team until you let it send.

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    Updated

    A wedding enquiry by email

    A couple asks about a date and a package. Volty reads the package sheet in Drive and drafts the reply.

    NH

    nadia.hamid@gmail.com

    Gmail · Wedding on 14 March 2027

    Hi, we're planning a garden wedding for about 120 guests on 14 March 2027. Do you have that date, and what does your full planning package include?
    Searched synced filesPackages 2027.pdf · Google Drive
    VoltyHi Nadia, congratulations! Our Full Planning package is $14,500 for up to 150 guests and covers venue sourcing, vendors, styling and a coordinator on the day. I've passed your date to our planners to confirm.

    Saved as a draft · sent by Joanne

    Email thread

    Wedding on 14 March 2027

    Replied
    Mailbox
    hello@ (Gmail)
    Read
    Packages 2027.pdf
    Mode
    Draft, sent by staff
    Sent from
    The mailbox itself

    Replied in the original thread

    What Volty does with Gmail

    Gmail is where many teams on Google Workspace keep their enquiries mailbox. Volty connects to a Gmail mailbox with one Google sign-in, as the mailbox itself, and replies in the original thread, so the reply sits in the mailbox's Sent folder like any other. It reads attachments before it answers, and a newly connected mailbox waits until an admin chooses whether Volty drafts or sends.

    • Replies in the thread

      Subject and history kept, sent from the mailbox itself.

    • Reads attachments

      Briefs, guest lists and floor plans are read before Volty answers.

    • Drafts until you trust it

      Every reply can wait as a draft for a colleague to send.

    • Spam stays in step

      Mail marked as spam in Volty moves to Spam in Gmail too.

    An event planner and two colleagues choosing table linen swatches at a work table, with dressed dinner tables behind them.
    Drafts wait for the planner who knows the client.

    A guest list attached

    The couple replies with a spreadsheet. Volty reads it before answering.

    NH

    nadia.hamid@gmail.com

    Gmail · RE: Wedding on 14 March 2027

    Attached is our draft guest list. Does the number change the package?Guest list v2.xlsx
    Read Guest list v2.xlsx138 guests · 9 children
    VoltyThanks Nadia. 138 guests is still within the Full Planning package, so the price stays at $14,500. Joanne will share venue options for that size this week.

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Enquiry to drafted reply

    1. When

      An enquiry arrives

      In the shared mailbox

    2. Step 1

      Volty reads it

      And any attachment

    3. Step 2

      Checks the packages

      From synced files

    4. Step 3

      Drafts the reply

      A colleague sends it

    A woman in a cafe window seat reading an email reply on her phone.
    The reply arrives in the same thread she started.

    How Volty connects to Gmail

    An admin adds an email channel, signs in with Google as the mailbox and picks the inbox it routes into.

    1. 01

      Sign in with Google

      As the mailbox Volty should answer.

    2. 02

      Pick the inbox

      Shared, for a team mailbox, or personal.

    3. 03

      Choose draft or send

      Drafts for staff, or replies sent by Volty.

    4. 04

      Sync Drive, optionally

      Google Drive folders into Volty Drive.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Read mail and attachmentsReads
    • Search synced filesReads
    • Save a draft replyChanges
    • Reply in threadChanges
    • Mark as spamChanges

    Reading tools can be turned on straight away. Anything that changes Gmail starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    How does Volty connect to Gmail?

    An admin adds an email channel and signs in with Google as the mailbox. Volty reads mail arriving in the inbox and replies from the mailbox itself, so the reply sits in its Sent folder like any other.

    Does Volty send replies straight away?

    Only if you choose that. A newly connected mailbox waits until an admin picks how Volty replies: drafts that a colleague sends, or replies Volty sends itself.

    How much does it cost to connect Gmail with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

    Meta now charges for WhatsApp replies

    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026