Integration

    Blesta and Volty

    Hosting clients ask why their site went offline or what they owe, and Volty reads the Blesta service and invoice before suggesting the fix.

    Talk to VoltyFree trial

    Updated

    A suspended service

    Brian's business site went dark overnight.

    BK

    Brian Kowalczyk

    Web chat · Client

    My site has been down since this morning, what's going on?
    Called BlestaBusiness Hosting · Suspended Nov 2 · Invoice 10394 overdue $29.95
    VoltyHi Brian, your Business Hosting plan was suspended this morning because invoice 10394 for $29.95 is past due. Once it's paid, the site comes back on automatically.
    Ugh, my card expired. Paying now.

    Blesta client

    Brian Kowalczyk

    Suspended
    Service
    Business Hosting
    Overdue
    Invoice 10394 · $29.95
    Due
    Oct 25
    Matched by
    Verified email

    Client record from your Blesta install

    What Volty does with Blesta

    Blesta is self-hosted billing, client management and support software for web hosts and ISPs. Volty reads Blesta through an API user created for it in your Blesta admin area. A client whose site went offline this morning learns it was suspended over invoice 10394 and how to restore it, and a request for the Pro plan becomes a proposal your billing team approves.

    • Why did my site go offline

      Volty reads the service status and the unpaid invoice behind a suspension.

    • Balances on request

      Open invoices and due dates for the client whose email matches.

    • Tickets with the details

      A support ticket is drafted with what the client already said.

    • Full-access API, narrow tools

      Blesta keys have no scopes, so only the agreed tools are exposed.

    A bearded technician on a ladder fixing a junction box on a house wall while neighbors look on from the sidewalk.
    Overdue invoices explained before a client calls.

    An upgrade request

    Nicole's team has outgrown the Starter plan.

    NT

    Nicole Tran

    Gmail · Client

    We're running out of space. Can we move up to the Pro plan?
    Called BlestaStarter Hosting · $12.95/mo · Pro $24.95/mo
    VoltyHi Nicole, the Pro plan is $24.95 a month and has 100 GB of storage. I've asked our billing team to switch you over, and they will confirm by email.

    Waiting for approval

    Blesta: upgrade Nicole Tran from Starter Hosting to Pro

    ApproveEditDecline

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Overdue reminders

    1. When

      Every day before 9

      Volty runs the check

    2. Step 1

      Invoices past due

      From your Blesta install

    3. Step 2

      A reminder to the client

      Before the suspension date

    4. Step 3

      Payment questions

      Answered, or passed to billing

    A woman in a sweater at a dining table, looking at her laptop while holding a printed bill, more papers spread beside her.
    Plan upgrades proposed in the chat for staff to approve.

    How Volty connects to Blesta

    Blesta runs on your own server, and its API answers on your install's address. Our team builds the Volty connection with an API user you create, and your admin approves it before clients are answered.

    1. 01

      Add an API user

      In Blesta, go to Settings, System, API Access and choose Add API User. Blesta generates the key.

    2. 02

      Agree the tools

      Blesta's API reaches every model, so we expose only services, invoices and tickets.

    3. 03

      Open the route

      Your server accepts HTTPS requests from Volty to the install's API path.

    4. 04

      Approve and switch

      An admin approves the connection. Plan changes and tickets start Off.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Match client by emailReads
    • Read service statusReads
    • Read open invoicesReads
    • Open support ticketChanges
    • Move to another packageChanges

    Reading tools can be turned on straight away. Anything that changes Blesta starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    Blesta API credentials have full admin access. What does Volty do with them?

    Blesta's API has no scopes, so any API user can call every public model method. That is why the connection our team builds exposes only named tools, such as reading a client's services and invoices, and every tool that edits a record starts switched Off.

    Where do we create the API user in Blesta?

    In the Blesta admin area under Settings, System, API Access, choose Add API User. Blesta generates the key itself. We recommend a separate API user named for Volty, so you can delete it without touching other integrations.

    Our Blesta runs on our own server. Is that a problem?

    No. Blesta is installed on your domain, and its API lives under that install path. Our team only needs the address and the API user, and your server has to accept requests from Volty over HTTPS.

    How much does it cost to connect Blesta with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

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    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026