Integration

    Tripleseat and Volty

    Restaurants and venues that sell private dining in Tripleseat answer event enquiries with open rooms and dates, then hand qualified ones to the sales manager as Tripleseat leads.

    Talk to VoltyFree trial

    Updated

    A holiday party for 30

    An office manager asks about December. Volty reads the event calendar.

    LW

    Lauren Whitaker

    Web chat · Event lead

    Looking for a private room for our holiday party, 30 people, a Thursday or Friday in mid December.
    Checked TripleseatThe Cellar · Dec 10 open, Dec 11 booked, Dec 17 open, Dec 18 open
    VoltyHi Lauren, The Cellar seats up to 40 and is open on Thursday Dec 10, Thursday Dec 17 and Friday Dec 18. Food and beverage minimums start at $2,500 on Thursdays.
    Dec 17 would be ideal. Budget around $3,000.

    Waiting for approval

    Tripleseat lead: Lauren Whitaker, holiday party, 30 guests, The Cellar, Thu Dec 17, about $3,000

    ApproveEditDecline

    Google Calendar

    The Cellar · December

    Thu 17

    Fri 18

    9a10a11a12p1p2p3p4p
    Lunch · Brennan LawHold · Whitaker party
    Tasting · Ruiz wedding

    What Volty does with Tripleseat

    Tripleseat is the event and group sales software many restaurants, hotels and venues run their private events on. An OAuth 2.0 client application your admin creates in Tripleseat lets Volty read rooms, events and bookings and writing leads for the venues you choose. A party enquiry on web chat gets the open dates for the private room and becomes a Tripleseat lead with the headcount and budget filled in, and a booked host can ask about their event and hear the details.

    • Open dates for the room

      Volty reads the event calendar before it offers a date.

    • Leads with the details

      Headcount, date, budget and occasion go into the lead.

    • Booked event questions

      A host hears their headcount, menu and deposit status.

    • Sales manager sees it first

      A drafted Tripleseat lead waits for the events manager before it lands in the pipeline.

    A crowded restaurant at golden hour, a family laughing at a table as servers carry plates.
    Thursdays in December for a party of 30, read off The Cellar's bookings.

    Our final headcount

    A booked host checks the details, and Volty reads the event.

    JF

    Jamal Freeman

    Email · Event host

    What headcount do you have for our rehearsal dinner on the 21st, and is the deposit paid?
    Checked TripleseatFreeman rehearsal dinner · Sat Nov 21 · 42 guests · deposit $1,000 paid
    VoltyHi Jamal, we have 42 guests for Saturday Nov 21, and your $1,000 deposit is paid. Final headcount is due by Nov 14. Would you like to change it?

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Enquiry to lead

    1. When

      "30 people, mid December"

      An office manager asks on the website

    2. Step 1

      Offers rooms that fit

      Capacity and the F&B minimum

    3. Step 2

      Lead drafted in Tripleseat

      Room, date, guests and budget filled in

    4. Step 3

      Events manager sends the proposal

      Picking up the web chat thread

    A bearded man in a worn jacket reading his phone outside the Main Street Diner.
    Forty-two guests and a paid deposit, confirmed a week before the rehearsal dinner.

    How Volty connects to Tripleseat

    Tripleseat connects through OAuth 2.0 client applications made in its own settings, and retired its OAuth 1.0 route on July 1, 2026. Our team builds the custom connection on the new route, and an admin approves it in Volty.

    1. 01

      Create the client application

      A Tripleseat admin opens Settings, Tripleseat API & Webhooks, and adds a new OAuth 2.0 client application.

    2. 02

      Authorize as a Tripleseat user

      A user signs in to Tripleseat to grant access. Tokens refresh on their own after that.

    3. 03

      Name the venues and rooms

      Volty reads events, bookings and rooms for the sites you list, and writes leads only for them.

    4. 04

      Approve in Volty and set switches

      Create lead and Update headcount start Off. Most venues use Check with staff.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Check room bookings by dateReads
    • Find a booked eventReads
    • Read headcount, menu and depositReads
    • Create a leadChanges
    • Update guest countChanges

    Reading tools can be turned on straight away. Anything that changes Tripleseat starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    How does Tripleseat authorize the connection?

    A Tripleseat admin goes to Settings, Tripleseat API & Webhooks, and creates an OAuth 2.0 client application, which gives a client ID and secret. A user then signs in to Tripleseat to authorize it. Tripleseat retired OAuth 1.0 on July 1, 2026, so older connections must move to OAuth 2.0.

    Does an enquiry from Instagram show up in Tripleseat?

    Volty asks for the date, guest count, budget and occasion, then can create a lead in Tripleseat for the venue. Your sales manager works it from there as usual. Creating leads is a change tool, so it starts Off until you turn it On.

    Can a host check their final headcount or menu by message?

    Volty matches the host to their booked event and reads the date, room, guest count and menu selections that Tripleseat holds. Changing the headcount is a change tool with its own switch, and most venues keep it on Check with staff.

    How much does it cost to connect Tripleseat with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

    Meta now charges for WhatsApp replies

    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026