Integration

    Subsplash and Volty

    Church members ask about retreats, groups and their giving on WhatsApp or Messenger, and Volty answers from your Subsplash calendar and donations and routes care requests to a pastor.

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    Signing up for the fall retreat

    Alicia asks about the women's retreat and her sister. Volty reads the event and points her to registration.

    AM

    Alicia Moreno

    Messenger · Member

    Is there still room at the women's retreat? Can I bring my sister?
    Checked SubsplashWomen's fall retreat · Fri 20 Nov · 18 spots left · $85
    VoltyHi Alicia! There are 18 spots left for the women's retreat on Friday 20 November, and guests are welcome. It is $85 a person. Shall I register you both?
    Yes please, my sister is Rosa Moreno
    Checked SubsplashWomen's fall retreat · guests allowed · registration in the app
    VoltyGreat. Register in the church app under Events and add Rosa as your guest. Pastor Linda has the details if you need a ride.

    Subsplash event

    Women's fall retreat

    18 spots left
    Date
    Fri 20 to Sun 22 Nov
    Place
    Camp Whispering Pines
    Price
    $85 a person
    Contact
    Pastor Linda Graves

    Event details from the church's Subsplash calendar

    What Volty does with Subsplash

    Subsplash is the church engagement platform behind many churches' apps, websites, media and online giving. API access comes through your Subsplash Client Success Manager, and our team builds the custom connection from the credentials Subsplash provides. Members ask about a coming event or their giving on WhatsApp, Messenger or the web chat, and Volty answers from Subsplash and passes care requests to the right person.

    • Events and registrations

      Volty reads your Subsplash calendars, including repeating events, for dates, places and contacts.

    • Giving questions

      Gifts, pledges and recurring donations come from the member's own profile once Volty has matched them.

    • Care to a named person

      Prayer, hospital and meal requests go to the pastor or care team lead you name.

    • Last Sunday's message

      Volty links the latest sermon from your media series when someone missed Sunday.

    Church members talking over coffee in a fellowship hall while two women hug and children play.
    A request for a hospital visit goes straight to the pastor on care.

    A request for a visit

    Hannah's father is home after surgery. Volty passes the visit request to Pastor Linda.

    HB

    Hannah Brooks

    WhatsApp · Member

    My dad had surgery last week and would love a visit from someone at church.
    VoltyI'm sorry to hear that, Hannah. I've passed this to Pastor Linda and the care team, and someone will call you today to arrange a visit.
    LindaHi Hannah, I can stop by Thursday afternoon. What's the best address?

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Event reminders

    1. When

      Every Thursday

      Runs Thursday at noon

    2. Step 1

      Reads the weekend's registrations

      Weekend events on the calendar

    3. Step 2

      Reminds each person

      A template to those who opted in

    4. Step 3

      Answers the replies

      Questions go to the church office

    A young woman reading her phone in a church pew.
    Retreat questions answered from the church calendar late in the evening.

    How Volty connects to Subsplash

    Subsplash does not hand out API credentials from its public developer docs. Your church asks its Client Success Manager about eligibility, and our team builds the custom connection once Subsplash provides access.

    1. 01

      Ask your Client Success Manager

      Subsplash confirms API eligibility and any cost for your church.

    2. 02

      Agree the API groups

      Events, People, Donations, Groups and Media are the usual ones. We leave Payments out.

    3. 03

      Admin approval

      An admin approves the connection once in Volty.

    4. 04

      Switch each tool

      Adding someone to a group starts Off. Check with staff sends each one to the office.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Read calendar eventsReads
    • Read a member's donations and pledgesReads
    • Find media in a seriesReads
    • Add a person to a groupChanges

    Reading tools can be turned on straight away. Anything that changes Subsplash starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    How do we get Subsplash API access for Volty?

    Subsplash's developer documentation is public, but it does not include API credentials. Your church contacts its Subsplash Client Success Manager about eligibility and pricing. Once Subsplash provides access, our team builds the custom connection, and an admin in your workspace approves it in Volty before any call is made.

    Can members ask about their giving without calling the office?

    Yes, if you agree to share donations. The Subsplash API covers donations, funds, pledges and recurring donations on a person's profile. Volty only reads the profile it has matched to the member through a confirmed phone or email, and a change to a recurring gift goes to your staff.

    Who sees a prayer or care request sent to Volty?

    The person you name for it, such as the pastor on call or the care team lead. Volty replies to the member, posts the request to that colleague, and they can step into the same WhatsApp or Messenger thread. Volty does not write care requests into Subsplash unless you ask for that.

    How much does it cost to connect Subsplash with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

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    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026