Integration

    RunSignup and Volty

    Race directors on RunSignup let Volty answer runners about bibs, start waves, packet pickup and fundraising totals on WhatsApp and Instagram.

    Talk to VoltyFree trial

    Updated

    Switching to the 10K

    A runner wants to move up a distance. Volty reads the registration and proposes it.

    TC

    Tasha Coleman

    WhatsApp · Runner

    Hi, I signed up for the 5K Turkey Trot but I'd like to do the 10K instead. Is that possible?
    RunSignup participantTasha Coleman · Turkey Trot 5K · Bib 2214 · 10K open, $10 difference
    VoltyYes, Tasha. The 10K still has spots, and the switch is $10 more. Shall I ask the race team to move you over?
    Yes please!

    Waiting for approval

    RunSignup transfer: Tasha Coleman, 5K to 10K, $10 difference

    ApproveEditDecline

    RunSignup registration

    Tasha Coleman

    5K
    Race
    Riverside Turkey Trot
    Bib
    2214
    Race day
    Thu 26 Nov
    Fundraising
    $340 of $500

    Bib and fundraising total as RunSignup lists them

    What Volty does with RunSignup

    RunSignup is registration, fundraising and race management software for running and endurance events. Volty reads RunSignup on the race director's behalf, with credentials RunSignup issues for your races. Runners ask about their bib, their corral or switching distance, and fundraisers ask how close they are to their goal, and Volty answers from their own registration.

    • The runner's own registration

      Distance, bib and start wave read before Volty answers.

    • Fundraising progress

      A fundraiser hears what they have raised toward their goal.

    • Race day questions

      Packet pickup, parking and course details from your race information.

    • Distance switches checked

      Moving a runner from the 5K to the 10K goes to the race team to approve.

    Volunteers setting up round tables, folding chairs and a lighting truss in a warehouse hall strung with lights.
    Volunteers and race staff stay on packet pickup. Volty takes the questions.

    How much have I raised

    A charity runner asks about her page.

    ER

    emilynguyen.runs

    Instagram · Fundraiser

    How close am I to my fundraising goal for the half marathon?
    RunSignup participantEmily Nguyen · Half marathon · $860 raised of $1,000 · 14 donors
    VoltyYou're nearly there, Emily. You've raised $860 of your $1,000 goal from 14 donors. Thank you for running for the food bank.

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Packet pickup reminders

    1. When

      Two days out

      Before packet pickup opens

    2. Step 1

      Pulls the participant list

      Bib, event, start wave

    3. Step 2

      Sends pickup details

      Hall, hours, bib number

    4. Step 3

      Covers who can't make it

      Proxy pickup goes to the race team

    A man in a plaid shirt and cap holding up his phone to a staff member at a park gate as people walk in.
    Runners ask for their bib and start wave and hear it from RunSignup.

    How Volty connects to RunSignup

    RunSignup's API takes an api_key and api_secret on each call. Apps that act for a race director register on RunSignup's API Keys page for OAuth credentials, and since July 2026 every API caller also registers for a caller token.

    1. 01

      Grant access to your races

      The race director authorizes Volty for the races in scope through RunSignup's OAuth flow.

    2. 02

      Register the API caller

      The Volty team adds RunSignup's caller registration token and secret, required on calls since July 2026.

    3. 03

      Choose what Volty reads

      Participants, events, bibs, fundraising pages.

    4. 04

      Approve and switch

      An admin approves in Volty. Distance transfers start Off.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Find a runner by name or emailReads
    • Read bib, event and start waveReads
    • Read a fundraiser's total and donorsReads
    • Transfer a runner to another eventChanges

    Reading tools can be turned on straight away. Anything that changes RunSignup starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    How does Volty get access to our races on RunSignup?

    RunSignup lets an app act for a race director through OAuth credentials registered on its API Keys page, with calls carrying an API key and secret. Since July 2026 RunSignup also asks every API caller to register for a caller token. We handle both, and you authorize only the races in scope.

    Can runners switch from the 5K to the 10K by message?

    Volty checks the runner's registration and whether the 10K has spots, then proposes the transfer with the price difference. Transfers start Off, and with Check with staff the race team approves before RunSignup changes the entry.

    Can charity runners check their fundraising progress?

    Yes. Volty reads the runner's fundraising page and tells them what they have raised toward their goal and from how many donors. It does not change goals or move donations.

    How much does it cost to connect RunSignup with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

    Meta now charges for WhatsApp replies

    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026