Integration

    Printavo and Volty

    Print and embroidery customers ask whether their shirts will be ready in time or want a quote for a new run, and Volty answers from Printavo invoice statuses and drafts quotes for your shop.

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    Updated

    Shirts for the 5K

    Veronica needs the Turkey Trot shirts by the 20th. Volty reads the invoice status and due date.

    VD

    Veronica Diaz

    WhatsApp · Customer

    Hi! Will our Turkey Trot shirts be ready by the 20th?
    Checked PrintavoInvoice 4127 · Turkey Trot 5K · In production · due Tue 17 Nov
    VoltyHi Veronica, your 250 Turkey Trot shirts are in production and due Tuesday 17 November, three days before the race. We'll message you when they're ready for pickup.

    Printavo invoice

    4127 · Turkey Trot 5K

    In production
    Items
    250 tees, 2-color front
    Due
    Tue 17 Nov
    Balance
    $0 · paid
    Matched by
    Verified phone number

    Invoice and status from your Printavo account

    What Volty does with Printavo

    Printavo is the shop management software screen printers and embroiderers run their quotes, jobs and invoices on. Our team connects your shop to Volty through Printavo's GraphQL API, using the API token from your My Account page. Customers ask when their shirts will be ready and Volty answers from the job's status and due date, and a new quote request is gathered in the chat and proposed for the shop to price.

    • When will it be ready

      Volty reads the invoice's custom status, such as Art approval or In production, and its due date.

    • Quote requests gathered

      Garment, colors, print locations, quantity and in-hand date are collected before anyone prices the job.

    • Only the customer's own jobs

      Volty only reads invoices for the customer it has matched to a confirmed email or phone.

    • Art questions to the shop

      A proof change or a new art file goes to the artist on that job.

    Shoppers in a grocery aisle, a woman holding a loaf of bread talking with a man, and a family with a stroller behind.
    Forty embroidered polos: garment, color, logo and date gathered for the quote.

    A new quote

    Brandon wants 40 polos for his staff. Volty collects the details and proposes the quote for the shop.

    BL

    Brandon Lee

    Web chat · Customer

    Need 40 embroidered polos for our staff, navy, logo on the chest. By mid December?

    Waiting for approval

    Printavo quote for Lee Family Dental: 40 navy polos, left chest embroidery, due 15 Dec

    ApproveEditDecline
    VoltyThanks Brandon. I've passed the details to our team and you'll have a quote by tomorrow. Could you send your logo file here?

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Ready for pickup

    1. When

      Every afternoon

      Runs at 3pm

    2. Step 1

      Reads jobs marked ready

      Invoices moved to your ready status

    3. Step 2

      Tells each customer

      A pickup template with shop hours

    4. Step 3

      Answers the replies

      Delivery requests go to the front desk

    A bearded man in a canvas jacket texting on a city sidewalk outside a shop with an Open sign.
    A race organizer hears the 250 shirts are on press and due before race day.

    How Volty connects to Printavo

    Printavo API v2 is GraphQL at a single endpoint. Requests send the account email and the API token from the My Account page as headers, and Printavo limits each user to 10 requests every 5 seconds.

    1. 01

      Copy the API token

      From Printavo's My Account page, for the user Volty should act as.

    2. 02

      Choose the reads and writes

      Customers, invoices, quotes and statuses to read. Creating quotes only if you want it.

    3. 03

      Approve the connection

      Our team builds it and an admin approves it once in Volty.

    4. 04

      Set Create a quote

      It starts Off. With Check with staff, a salesperson approves each new quote.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Find a customerReads
    • Read an invoice and its statusReads
    • Create a quoteChanges

    Reading tools can be turned on straight away. Anything that changes Printavo starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    Which Printavo API does Volty use?

    Printavo's API v2, which is GraphQL. Requests carry the account email and the API token from the My Account page as headers, and Printavo allows 10 requests every 5 seconds per user. Our team builds the custom connection with that token, and an admin approves it once in Volty.

    Does Volty understand our custom statuses?

    Yes. Printavo statuses are your own, such as Art approval, On press or Ready for pickup, and Volty reads the status and due date on the customer's invoice. You tell us during setup which status means ready, so the pickup automation only fires on that one.

    Can Volty create a quote in Printavo?

    Printavo's API has a quote creation mutation, and Volty can use it once you switch the tool on. Volty gathers garment, colors, print locations, quantity and in-hand date in the chat first. On Check with staff, a salesperson reviews and prices each quote before it is created.

    How much does it cost to connect Printavo with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

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