Integration

    Mixpanel and Volty

    Volty answers your growth team's funnel questions from Mixpanel, and sees what a customer did in your app before it replies to them.

    Talk to VoltyFree trial

    Updated

    How did checkout convert

    A growth manager asks Volty in team chat.

    Growth team

    Volty · Team chat

    C

    Colleague

    How did the checkout funnel convert last week?

    Called MixpanelCheckout funnel · last 7 days · 4 steps

    VoltyAPP

    Of 18,420 people who viewed a product, 5,310 added to cart, 2,870 started checkout and 2,104 paid. The biggest drop is from product view to cart.

    Google Sheets

    Checkout funnel · last 7 days

    StepPeopleFrom previous
    2Viewed product18,420
    3Added to cart5,31029%
    4Started checkout2,87054%
    5Paid2,10473%

    Row 5 added by Volty

    What Volty does with Mixpanel

    Mixpanel tracks events and funnels in apps and websites. We connect Mixpanel to Volty as a custom connection from a Mixpanel service account, and what Volty reads is agreed when it is connected. The growth team can then ask Volty in team chat how a funnel converted, and support can see what a shopper did in the app before replying.

    • Funnels in plain words

      The team asks how a funnel converted and gets the steps back.

    • What the shopper did

      Volty reads the verified customer's recent events before it replies.

    • A weekly summary

      An automation posts the week's funnel to a team channel.

    • Agreed when connected

      We build only the tools you ask for, each with its own switch.

    A bearded man pointing at a bar chart on a large screen during a meeting, with seven colleagues around the table.
    The team asks Volty instead of building the report.

    My promo code won't apply

    Volty reads the shopper's events before it answers.

    MT

    Mike Turner

    WhatsApp · Customer

    I can't apply my promo code in the app. It just says error.
    Called MixpanelMike Turner · promo_apply_failed x2 · reason min_spend
    VoltyHi Mike, the code needs a minimum spend of $80 and your cart is at $64. Add $16 more and it will apply.

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Weekly funnel summary

    1. When

      Every Monday at 9am

      A scheduled automation

    2. Step 1

      Reads last week's funnel

      Through the custom connection

    3. Step 2

      Writes a short summary

      Each step and the biggest drop

    4. Step 3

      Posts it to #growth

      For the whole team

    A gray-haired man in a canvas jacket looking at his phone on a crowded city bus.
    Support sees what the shopper did in the app.

    How Volty connects to Mixpanel

    Share a Mixpanel service account with our team and say what Volty should read. We build the connection, an admin approves it, and you set the switches.

    1. 01

      Create a service account

      In Mixpanel, with access to the project Volty should read.

    2. 02

      Agree the tools

      Funnels, events, user profiles.

    3. 03

      Approve and set switches

      An admin approves the connection once.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Run a funnelReads
    • Read a user's eventsReads
    • Read user profileReads

    Reading tools can be turned on straight away. Anything that changes Mixpanel starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    How does Volty connect to Mixpanel?

    We connect Mixpanel as a custom connection from a Mixpanel service account. What Volty reads is agreed when it is connected, and each tool has its own switch.

    How much does it cost to connect Mixpanel with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

    Meta now charges for WhatsApp replies

    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026