Integration

    Your own systems and Volty

    If your system has an API, Volty can work with it. We build the connection from a key or an MCP server, and every operation becomes a tool with its own switch.

    Updated

    An in-house system, answered on WhatsApp

    A membership system we connected by its API.

    PN

    Priya Nair

    WhatsApp · Customer

    When does my membership renew?
    Called your membership APIPriya Nair · Gold · renews 1 Dec
    VoltyHi Priya, your Gold membership renews on 1 December. Would you like the renewal link?

    Custom connection

    Membership API

    3 tools
    Find member
    Read · On
    Renewal date
    Read · On
    Extend membership
    Change · Check with staff
    Approved by
    Workspace admin

    Built by our team from your API

    What Volty does with Custom API

    Many businesses run on a system nobody else uses: an in-house booking tool, an ERP from a regional vendor, a database behind the website. We build the connection in your workspace from an address and a key, or connects an MCP server you already run. Each operation becomes a tool with its own switch, exactly like the products in the catalogue.

    • Any API

      REST endpoints with a key, or an MCP server by its address.

    • Your own database

      Read only SQL Server queries on the tables you pick.

    • One switch per tool

      Off, On, or Check with staff, for every operation.

    • Bound to the customer

      A lookup in a customer conversation is for that verified customer only.

    A man in a work jacket standing in a server room aisle, looking at racks with blue indicator lights.
    Your own systems, reached the same way as every other source.

    As an automation

    An automation that starts from your own system. Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    A record changes in your system

    1. When

      Your system calls Volty

      A webhook when a record changes

    2. Step 1

      Volty finds the contact

      And checks they opted in

    3. Step 2

      Sends the approved template

      With the update

    4. Step 3

      Answers the replies

      Using the same connection

    A man pointing at a laptop screen while a colleague types, two more colleagues talking at a standing desk behind them.
    We build the connection with you.

    How Volty connects to Custom API

    Tell us what the system is and share its API documentation and a key. We build the connection, an admin approves it, and you set the switches.

    1. 01

      Share the API

      Documentation and a key, or the MCP server address.

    2. 02

      We build the tools

      One per operation you want Volty to use.

    3. 03

      Approve and set switches

      An admin approves the connection once.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Your read operationsReads
    • Your write operationsChanges

    Reading tools can be turned on straight away. Anything that changes Custom API starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    What do you need to connect our system?

    The API documentation and a key, or the address of an MCP server you already run.

    Can Volty change records in your system?

    Only when an admin allows it. Every tool has its own switch: tools that only read can be turned on, and tools that change a record start Off. A tool that is on can be set to check with staff, so each change waits for a colleague to approve it.

    How much does it cost to connect your own system with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

    Meta now charges for WhatsApp replies

    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026