Integration

    Magaya and Volty

    Importers ask whether a house bill has landed and cleared, and exporters confirm drop-offs, with Volty answering from Magaya shipments and warehouse receipts.

    Updated

    An ocean shipment

    Samuel needs his Miami container for a store reset.

    SO

    Samuel Okafor

    Email · Importer

    Any update on house bill MIA24-0917? We need it for a store reset next week.
    Called MagayaMIA24-0917 · Arrived Port of Miami Oct 31 · Customs released
    VoltyHi Samuel, MIA24-0917 arrived at the Port of Miami on October 31 and customs released it on November 1. Delivery to your Doral warehouse is booked for November 3.

    Magaya shipment

    MIA24-0917

    Customs released
    Consignee
    Coastal Home Retail LLC
    Origin
    Ningbo, China
    Arrived
    Port of Miami · Oct 31
    Delivery
    Doral, FL · Nov 3

    From Magaya by house bill number

    What Volty does with Magaya

    Magaya is freight forwarding, customs and warehouse software for logistics providers. Volty talks to the Magaya API, an XML web service, through a dedicated employee account your admin sets up. An importer asks whether house bill MIA24-0917 has cleared and gets the arrival and release dates, and exporters confirm their drop-off by warehouse receipt number.

    • House bill status

      Volty reads arrival, release and delivery booking for the shipment.

    • Has it cleared customs

      Release status is read from Magaya before Volty answers.

    • Drop-offs confirmed

      Warehouse receipts show pieces received and the sailing they are booked on.

    • Customs advice stays human

      Duty and hold questions go to your customs team with the bill number.

    Workers packing and taping cardboard boxes in a warehouse, two men pushing orange pallet jacks past stacked wooden pallets.
    Warehouse receipts read before Volty replies.

    Cargo at the warehouse

    Daniela dropped off pallets for the Santo Domingo sailing.

    DC

    Daniela Cruz

    WhatsApp · Customer

    We dropped off 6 pallets for Santo Domingo this morning. Did they get received?
    Called MagayaWarehouse receipt WR-55120 · 6 pallets · Nov 2
    VoltyYes, Daniela. Warehouse receipt WR-55120 shows 6 pallets received this morning, booked on the November 6 sailing to Santo Domingo.

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Arrival notices

    1. When

      Daily at 8 am

      Scheduled in Volty

    2. Step 1

      Shipments arriving today

      Read from Magaya

    3. Step 2

      A notice to each consignee

      On an approved template

    4. Step 3

      Pickup and paperwork questions

      Operations steps in when needed

    A smiling man in a cap and canvas jacket setting a cardboard box on a wooden doorstep, seen from inside the open door.
    Arrival and customs status answered in the chat.

    How Volty connects to Magaya

    Magaya's API runs over an employee account with API access turned on. Our team builds Volty's connection on that account and your admin approves it before any importer is answered.

    1. 01

      Create an API employee

      In Magaya, add an employee just for Volty and tick Allow Magaya API Access on its User tab, with a password unlike anyone's own.

    2. 02

      Get the web service address

      Magaya provides it for cloud installs. On-premise systems need your IT contact.

    3. 03

      Agree the shipment fields

      Arrival, release status, warehouse receipts and delivery booking are the usual set.

    4. 04

      Approve and switch

      An admin approves the connection, and pickup requests stay Off until you choose.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Match consigneeReads
    • Read shipment by house billReads
    • Read customs releaseReads
    • Read warehouse receiptReads
    • Request pickupChanges

    Reading tools can be turned on straight away. Anything that changes Magaya starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    How does Volty reach our Magaya system?

    Through the Magaya API, an XML web service. In Magaya you create a dedicated employee account, separate from any person's login, and tick Allow Magaya API Access on its User tab. Magaya supplies the web service address for cloud or on-premise installs.

    Does Volty work with an on-premise Magaya install?

    Magaya documents its API for both cloud and on-premise deployments of the Communication Suite. For an on-premise server, our team works with your IT contact on how the web service is reached before Volty reads any shipment.

    Can Volty give customs advice to an importer?

    No. Volty reports the release status Magaya holds for the shipment and the delivery booking. Questions about duty, holds or documents go to your customs team, with the house bill number and the importer's message attached.

    How much does it cost to connect Magaya with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

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    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026