Integration

    Housecall Pro and Volty

    Home service businesses on Housecall Pro's MAX plan let Volty tell customers when their pro arrives and move a visit to a window the customer picks.

    Talk to VoltyFree trial

    Updated

    Before school pickup

    Melissa needs to leave at 3. Volty reads job 33870 in Housecall Pro.

    MG

    Melissa Grant

    Web chat · Customer

    Hi, what time is the plumber coming today? I need to pick up my kids at 3.
    Checked Housecall ProJob 33870 · Today 12 to 2pm · Pro: Hector R. · Water heater flush
    VoltyHi Melissa, Hector is booked between 12 and 2pm today for the water heater flush. The job usually takes under an hour, so you should be free before 3.

    Housecall Pro job

    Job 33870

    Scheduled
    Customer
    Melissa Grant
    Window
    Today, 12 to 2pm
    Pro
    Hector Ramirez
    Service
    Water heater flush

    Job and customer fields under your API key

    What Volty does with Housecall Pro

    Housecall Pro is software home service businesses use to schedule, dispatch, invoice and get paid. Volty reads a customer's Housecall Pro job, its arrival window and the assigned pro, and answers on web chat or WhatsApp. When a customer needs another day, Volty offers open windows and moves the job after they choose.

    • Arrival windows

      The pro's name, the window and a rough job length.

    • Reschedule in the chat

      Open windows offered, the job moved after the customer picks.

    • Estimate options

      Each option and its price on a customer's estimate.

    • Read-only key possible

      Housecall Pro keys can be read-only if you do not want changes.

    A technician kneeling to repair an outdoor AC unit beside a brick house while three people talk on the porch behind him.
    The arrival window on job 33870, read before Melissa's reply.

    Wednesday no longer works

    Jamal asks to move his dryer vent cleaning. Volty offers Thursday windows.

    JW

    Jamal Wright

    WhatsApp · Customer

    Something came up Wednesday. Can we move the dryer vent cleaning?
    Checked Housecall ProOpen windows · Thu Nov 5 · 9 to 11am, 2 to 4pm
    VoltyNo problem, Jamal. These windows are open on Thursday:

    Thu Nov 5 · Dryer vent cleaning

    9 to 11 am2 to 4 pm
    2 to 4
    VoltyDone. Your dryer vent cleaning is now Thursday, November 5, between 2 and 4pm.

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Day-before visit reminders

    1. When

      4 p.m. daily

      On a schedule

    2. Step 1

      Reads tomorrow's jobs

      With windows and pros

    3. Step 2

      Reminds each customer

      A pre-approved template

    4. Step 3

      Moves a job if asked

      After the customer picks

    A smiling woman holding a tool bag at her front door as a technician in a cap and face mask waits on the porch.
    Jamal moves his dryer vent cleaning to Thursday.

    How Volty connects to Housecall Pro

    Housecall Pro's API is available on the MAX plan. An Admin user generates the key in the API Key Management app, and the Volty team sets Volty up with it as a custom connection.

    1. 01

      Check your plan

      Housecall Pro offers API access to MAX plan accounts.

    2. 02

      Generate the key

      My Apps, then All Apps, then API Key Management, then Generate API Key. Choose Full access or Read-only.

    3. 03

      Approve in Volty

      An admin approves the connection once.

    4. 04

      Set the switches

      Rescheduling and creating jobs start Off.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Find customerReads
    • Read job and arrival windowReads
    • Read estimate optionsReads
    • Reschedule jobChanges
    • Create jobChanges

    Reading tools can be turned on straight away. Anything that changes Housecall Pro starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    Does Volty work on every Housecall Pro plan?

    Housecall Pro offers its API only to accounts on the MAX plan, so Volty's connection needs MAX. On another plan, Volty can still answer from your own instructions and knowledge, but it cannot read jobs or windows from Housecall Pro.

    Can we give Volty a read-only Housecall Pro key?

    Yes. When an Admin user generates a key in the API Key Management app, they choose Full access or Read-only. With Read-only, Volty answers about jobs, windows and estimates, and rescheduling is handled by your office.

    What happens when a customer asks Volty to move a job?

    Volty reads the open windows and offers them. The job only moves after the customer picks one and the reschedule tool is on. It starts Off, and with Check with staff each move waits for the office to approve.

    How much does it cost to connect Housecall Pro with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

    Meta now charges for WhatsApp replies

    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026