Integration

    BuildOps and Volty

    Commercial contractors on BuildOps let Volty tell facility managers who is coming to a work order and when, and draft new service requests for dispatch.

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    Updated

    RTU-3 still blowing warm

    Angela emails about the Westgate office. Volty reads WO-58114 in BuildOps.

    AM

    Angela Moreno

    Email · Facility manager

    RTU-3 at the Westgate office is still blowing warm air. Is someone coming today?
    Checked BuildOpsWO-58114 · Westgate Office · RTU-3 · Visit today 1 to 3pm · Marcus W.
    VoltyHi Angela, yes. Marcus is scheduled at Westgate today between 1 and 3pm for RTU-3 on work order WO-58114. He will check in at the front desk.

    BuildOps work order

    WO-58114

    Scheduled
    Property
    Westgate Office, Building B
    Equipment
    RTU-3
    Visit
    Today, 1 to 3pm
    Technician
    Marcus Washington

    Work order fields the contractor authorized

    What Volty does with BuildOps

    BuildOps is field service and project software for commercial contractors in HVAC, plumbing, electrical and mechanical work. Facility managers email about a unit that is down, and Volty reads the BuildOps work order and its scheduled visit to tell them who is coming and when. New service requests by email become a drafted job for dispatch.

    • Work order status by email

      Technician, window and equipment on the work order.

    • Requests drafted for dispatch

      The property, the equipment and the problem in one draft.

    • Per-property answers

      Volty answers a facility manager about properties tied to their customer account.

    • Jobs created only when allowed

      The create tool starts Off.

    A crew in hard hats carrying lumber and drilling boards at a house under construction, two people reading plans behind them.
    Visit window and technician read from the work order.

    A leak at 400 Commerce

    Steven reports a break room leak. Volty drafts the job for dispatch.

    SP

    Steven Park

    Email · Facility manager

    We have a leak under the sink in the 2nd floor break room at 400 Commerce St.
    VoltyThanks, Steven. I've sent this to dispatch and they will confirm a visit time shortly.

    Waiting for approval

    BuildOps service job: 400 Commerce St, 2nd floor break room, sink leak

    ApproveEditDecline

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Morning visit list

    1. When

      At 6:30 a.m.

      On a schedule

    2. Step 1

      Reads today's visits

      Per technician

    3. Step 2

      Posts to dispatch

      Gaps and double bookings first

    4. Step 3

      Answers questions

      On any visit

    A smiling man talking with a man holding a clipboard beside a pickup truck in front of a house.
    A break room leak, drafted as a job for dispatch.

    How Volty connects to BuildOps

    BuildOps has a public API, but its docs and credentials are gated to BuildOps customers and approved partners. The Volty team works with your BuildOps contact to get credentials and sets Volty up as a custom connection.

    1. 01

      Ask BuildOps for API access

      Through your account manager or support, with Voltade as the developer.

    2. 02

      Authorize what Volty may do

      BuildOps' developer terms require the customer's documented authorization, so you sign off on scope.

    3. 03

      Approve the connection

      A Volty admin approves it once.

    4. 04

      Set switches

      Creating jobs starts Off and can run as Check with staff.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Find customer and propertyReads
    • Read work orderReads
    • Read scheduled visitsReads
    • Draft service jobChanges

    Reading tools can be turned on straight away. Anything that changes BuildOps starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    Is the BuildOps API open to any contractor?

    BuildOps documents a public API, but the docs and credentials are for BuildOps customers and approved partners. Our team requests access with your BuildOps contact. BuildOps' developer terms also require your documented authorization before Volty reads any data.

    Can a facility manager ask about all of their sites?

    Yes, for the properties linked to their customer account in BuildOps. Volty matches the sender to the customer first and only reads work orders for those properties, so one client never sees another's sites.

    Does Volty dispatch technicians?

    No. Volty reads scheduled visits and can draft a service job, which starts Off. Assigning a technician and setting the visit stay with your dispatchers in BuildOps, and Volty tells the facility manager once dispatch confirms.

    How much does it cost to connect BuildOps with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

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