Integration

    GiveWP and Volty

    Nonprofits running GiveWP on their own WordPress site let donors check a gift or report a double charge on web chat, while Volty reads the donations and flags refunds for staff.

    Talk to VoltyFree trial

    Updated

    Donated twice by mistake

    Sarah clicked Donate twice this morning and noticed on her bank app.

    SG

    Sarah Goldberg

    Web chat · Donor

    I think I donated twice by mistake this morning. Can you check?
    Checked GiveWPSarah Goldberg · 2 gifts of $60 · Nov 1 at 9:12am and 9:14am · Animal Rescue Fund
    VoltyHi Sarah, I see two $60 gifts to the Animal Rescue Fund this morning, two minutes apart. I've asked our team to refund the second one, and they'll confirm by email.

    Waiting for approval

    GiveWP refund request: Sarah Goldberg, second $60 gift on Nov 1 at 9:14am

    ApproveEditDecline

    Google Sheets

    GiveWP donations · Sun Nov 1

    TimeDonorFormAmount
    28:47amJames CarterGeneral Fund$25
    39:12amSarah GoldbergAnimal Rescue Fund$60
    49:14amSarah GoldbergAnimal Rescue Fund$60
    59:30amNicole BaptisteSpay and Neuter Fund$100

    Row 4 added by Volty

    What Volty does with GiveWP

    GiveWP is the donation and fundraising plugin for WordPress, keeping the donation forms, donors and gifts on the nonprofit's own site. Because GiveWP runs inside your own WordPress site, our team connects Volty to your site's GiveWP API with keys generated for one WordPress user. Donors ask on web chat or WhatsApp whether a gift reached the right fund or whether they gave twice, and Volty reads the donations on the form to answer.

    • Down to the minute

      Donation times show a double gift two minutes apart.

    • Form equals fund

      Each GiveWP form maps to a fund, so the donor hears the fund name.

    • Your site, your data

      Donations stay in your WordPress database. Volty reads them through the API.

    • Refunds by a person

      Volty flags the duplicate, and a staff member issues the refund.

    Volunteers in blue vests and lanyards packing canned food into cardboard boxes in a school gym under a Community Volunteers banner.
    Hector's gift to the pantry fund is confirmed in one reply.

    Which fund did it go to

    Hector wants to know the spay and neuter fund got his $75.

    HM

    Hector Morales

    WhatsApp · Donor

    Did my gift last week go to the spay and neuter fund?
    Checked GiveWPHector Morales · $75 · Oct 27 · Spay and Neuter Fund
    VoltyIt did, Hector. Your $75 gift on October 27 went to the Spay and Neuter Fund. Thank you!

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Thank new monthly donors

    1. When

      Monthly, on the 1st

      Volty's monthly job starts

    2. Step 1

      Finds new recurring donors

      Subscriptions started last month

    3. Step 2

      Thanks them by email

      From the rescue's address

    4. Step 3

      Reads donor replies

      Foster questions go to staff

    A man in glasses and a denim jacket smiling at his phone at a café table by a rain-streaked window.
    David's first monthly gift gets a thank-you note.

    How Volty connects to GiveWP

    GiveWP ties its API keys to a WordPress user. By default no user can generate them, so a site admin first enables the capability, then creates keys for the user Volty will act as.

    1. 01

      Enable key generation

      In WordPress, open Users > Your Profile, find Give API Keys, tick Generate API Key and save.

    2. 02

      Generate keys for a Volty user

      On the API tab of GiveWP settings, enter a dedicated user's name and click Generate New API Keys.

    3. 03

      Share the site address and keys

      Our team builds the connection to your WordPress site's GiveWP API and tests it on a recent donation.

    4. 04

      Site owner approves

      A workspace admin approves the connection. Refund requests start Off.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Find donorReads
    • List donor's donationsReads
    • Read form and fundReads
    • Flag refund for staffChanges

    Reading tools can be turned on straight away. Anything that changes GiveWP starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    Does Volty need a plugin on our WordPress site?

    No extra plugin. Volty reads GiveWP through the API that GiveWP already provides on your site. A site admin enables API key generation under Users > Your Profile, then generates keys for a dedicated user on GiveWP's API tab. Our team builds the connection with those keys and your site address.

    Can Volty refund a duplicate GiveWP donation?

    No. Volty can see two gifts minutes apart and flag the second one for your team, but the refund is issued by a staff member through your payment gateway. The flag is a tool that starts Off; most teams set it to Check with staff.

    Which WordPress user should the keys belong to?

    Create a dedicated user for Volty, give it only the role it needs, and generate GiveWP keys for that user. Then revoking that one user's keys cuts Volty off without touching staff logins, and the keys never belong to someone who might leave.

    How much does it cost to connect GiveWP with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

    Meta now charges for WhatsApp replies

    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026