Integration

    Facebook Pages and Volty

    Volty reads your Facebook Page's posts and comments, answers customers from what you announced, and lists the comment questions for your team.

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    Updated

    A promotion from the Page

    A customer saw a post and asks on WhatsApp. Volty reads the post before it answers.

    MB

    Marcus Bell

    WhatsApp · Customer

    Hi, is the chocolate truffle cake promo on your Facebook still on? I want one for Saturday.
    Read Facebook Page postsChocolate truffle cake promo · $42 · until 30 Nov
    VoltyYes, it runs until 30 November: the 8 inch chocolate truffle cake is $42. Orders need one day's notice, so a Saturday pickup should be ordered by Friday noon.

    Facebook post

    Chocolate truffle cake promo

    Running
    Posted
    1 Nov
    Price
    $42 for 8 inch
    Ends
    30 Nov
    Notice
    One day

    Read from the Page during the conversation

    What Volty does with Facebook Pages

    A Facebook Page is where many family businesses post their menus, promotions and opening hours. Volty connects to your Page with one Facebook sign-in. It can read the Page's posts and the comments under them, so it answers from what you announced, and when an admin turns it on, it can reply to a comment. Messages to the Page are the Messenger channel, which Volty answers too.

    • Answers from your posts

      Promotions and menus quoted from what the Page published.

    • Comment questions found

      Volty lists the comments that ask something.

    • Replies are opt-in

      Replying to comments is Off until an admin turns it on.

    • Messenger beside it

      Messages to the Page land in the same Volty inbox.

    A busy bakery with customers at a glass counter of frosted cakes, two staff serving and a chalk menu board on the wall.
    Comment questions listed for the team every morning.

    Comments for the team

    Staff ask Volty which comments still need an answer.

    Shop team

    Volty · Team chat

    R

    Rosa

    Any questions in the comments on the holiday cookies post?

    Read commentsHoliday cookies post · 14 comments · 3 questions

    VoltyAPP

    Three: one asks if the shortbread is eggless, one asks about delivery to Evanston, and one asks for the price of the 12-tin gift box.

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Morning comment check

    1. When

      Every morning

      A scheduled automation

    2. Step 1

      Reads new comments

      On recent posts

    3. Step 2

      Lists the questions

      For the shop team

    4. Step 3

      Replies, once approved

      When replies are on

    A man in a cap and denim jacket collecting a tied white cake box at a busy bakery counter.
    The promo he saw on Facebook, confirmed before he came.

    How Volty connects to Facebook Pages

    An admin signs in to Facebook from the Sources page and picks the tools Volty may use.

    1. 01

      Sign in with Facebook

      With an account that manages the Page.

    2. 02

      Turn on the reads

      Posts, comments and Page insights.

    3. 03

      Leave replies Off

      Or turn them on, with approval.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Read Page postsReads
    • Read commentsReads
    • Read Page insightsReads
    • Reply to a commentChanges
    • Publish a postChanges

    Reading tools can be turned on straight away. Anything that changes Facebook Pages starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    Is this the same as Messenger?

    No. The Facebook Pages connection reads your Page's posts and comments. Messages sent to your Page are the Messenger channel, which Volty answers in the same inbox.

    Can Volty change records in Facebook Pages?

    Only when an admin allows it. Every tool has its own switch: tools that only read can be turned on, and tools that change a record start Off. A tool that is on can be set to check with staff, so each change waits for a colleague to approve it.

    How much does it cost to connect Facebook Pages with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

    Meta now charges for WhatsApp replies

    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026