Integration

    Cubby and Volty

    Self storage operators on Cubby let renters ask for a unit size, a move-in price or a gate code on WhatsApp, answered from Cubby's facilities, units and leases.

    Talk to VoltyFree trial

    Updated

    Four months of storage

    Erin needs space from Saturday. Two pricing groups have vacant 10x10s.

    EW

    Erin Walsh

    Web chat · Customer

    Do you have a 10x10 available? Need it from this weekend for about 4 months.
    Checked Cubby10x10 · 3 available · drive-up $129/mo · climate $149/mo
    VoltyYes, Erin. We have 10x10 units free: drive-up at $129 a month or climate controlled at $149 a month. Which would you like?
    Drive-up, moving in Saturday

    Waiting for approval

    Cubby reservation: Erin Walsh, 10x10 drive-up, $129/mo, move-in Sat Nov 7

    ApproveEditDecline

    Google Sheets

    Available today · 10x10

    UnitTypeRate
    2B-14Drive-up$129
    3B-22Drive-up$129
    4C-07Climate$149

    Row 2 added by Volty

    What Volty does with Cubby

    Cubby is self storage management software that runs facilities, units, leases, payments and an online storefront for operators. Our team links it to Volty through Cubby's Operator API, with a key whose role covers only what you agree. Someone moving out of an apartment this weekend hears which 10x10 units are vacant and at what rate, and a tenant on autopay can confirm November went through.

    • Vacant units by size

      Drive-up or climate controlled, with each pricing group's monthly rate.

    • Move-in held for the manager

      The unit, rate and move-in day go to the manager as a proposal.

    • Autopay and ledger

      Tenants hear whether a payment posted and what the ledger shows owing.

    • PII stays role-gated

      If the Cubby key has no PII access, names and phone numbers never reach Volty.

    Eight people moving cardboard boxes between a station wagon's open hatch and an open drive-up storage unit, an armchair beside the door.
    Erin's family needs a drive-up 10x10 by this afternoon.

    Did autopay run

    Terrence's unit A-31 lease shows the November 1 charge as paid.

    TM

    Terrence Moore

    WhatsApp · Customer

    Did my November payment go through?
    Checked CubbyUnit A-31 · Autopay Nov 1 · $95 paid · Balance $0
    VoltyHi Terrence, yes. Your autopay of $95 for unit A-31 went through on November 1, and your balance is $0.

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Day-three past-due notice

    1. When

      10 am

      After the overnight billing run

    2. Step 1

      Finds leases 3 days late

      Ledger balance above zero

    3. Step 2

      Sends the payment notice

      Your approved template

    4. Step 3

      Explains the charges

      Manager handles waivers

    A man in a canvas work jacket frowning at his phone beside a gate keypad at a self-storage facility.
    Terrence checks his autopay before punching in the gate code.

    How Volty connects to Cubby

    Cubby issues Operator API keys through its support team, and each key carries a role that limits which endpoints it can call. Our team builds the Volty connection on the key you request.

    1. 01

      Request a key from Cubby

      Email support@cubbystorage.com for an Operator API key for the Volty connection.

    2. 02

      Pick the role and PII access

      Choose a role that covers units, leases and ledgers. Without PII access, customer names and contact details are left out.

    3. 03

      Agree the move-in rules

      Decide whether Volty only quotes or also proposes move-ins for a manager to approve.

    4. 04

      Approve in Volty

      A Volty admin approves the connection once, then sets each tool On, Check with staff or Off.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Search vacant unitsReads
    • Match tenantReads
    • Read lease ledgerReads
    • Propose move-inChanges

    Reading tools can be turned on straight away. Anything that changes Cubby starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    How do we get a Cubby API key for Volty?

    Cubby issues Operator API keys through its support team at support@cubbystorage.com. Each key carries a role that decides which endpoints it can call, and a key without PII access gets customer names, phones and emails left out of every response. We ask for the narrowest role that covers what you agreed.

    Can Volty quote a move-in total from Cubby?

    Cubby's API can preview a lease's move-in charges, so with that tool on Volty answers with the figure Cubby computes for the unit, including the facility's rate and fees, instead of a number typed into its instructions.

    Will Volty hand out gate access codes?

    Only if you agree to it and the key's role can read access codes. Many operators keep codes Off and let Volty confirm the tenant's identity and pass the request to the manager on duty.

    How much does it cost to connect Cubby with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

    Meta now charges for WhatsApp replies

    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026