Integration

    Bookeo and Volty

    Tour and activity operators on Bookeo let Volty quote real seat counts, meeting points and booking details to guests on WhatsApp and web chat.

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    Updated

    Four spots on Saturday

    A guest asks for the kayak tour. Volty reads the open times in Bookeo.

    DB

    Danielle Brooks

    WhatsApp · Guest

    Hi! Do you have 4 spots on the sunset kayak tour this Saturday?
    Bookeo slotsSunset kayak · Sat 7 Nov · 4:30pm, 6 left · 5:30pm, 2 left
    VoltyHi Danielle, the 4:30pm tour on Saturday has 6 spots left. The 5:30pm has only 2. Shall I hold four on the 4:30pm?

    Sat 7 Nov · Sunset kayak

    4:30 pm
    Yes please, 4:30

    Waiting for approval

    Bookeo booking: Sunset kayak, Sat 7 Nov 4:30pm, 4 adults, Danielle Brooks

    ApproveEditDecline

    Google Calendar

    Sunset kayak · Bookeo

    Sat 7

    Sun 8

    9a10a11a12p1p2p3p4p
    Kayak · 4 BrooksKayak · 2 left
    Kayak · 9 left

    What Volty does with Bookeo

    Bookeo is an online booking system for tours, activities, classes and appointments. Volty reaches Bookeo through an application your account owner installs, with only the permissions you grant. A guest asking for spots on Saturday's tour hears what is actually open, and a booking or a change can be proposed for a colleague to approve.

    • Open spots, not guesses

      Volty reads the tour's availability in Bookeo before it offers a time.

    • The guest's own booking

      Volty matches the chat to the Bookeo customer record before it reads any booking.

    • Meeting point and what to bring

      Answered from your tour details, the same day or the night before.

    • Holds a seat, then asks

      With the tool on Check with staff, a new Bookeo booking waits in the thread until someone at the desk approves it.

    A guide in a green jacket talking to a group of about a dozen people on a cobbled street lined with brick buildings in autumn.
    Guests arrive knowing the meeting point and the time.

    Where do we meet

    A booked guest asks the night before. Volty reads the booking first.

    KT

    Kevin Tran

    Web chat · Guest

    We're on the harbor walk tomorrow. Where do we meet and is parking close?
    Bookeo slotsKevin Tran · Harbor walk · Sun 8 Nov 10am · 2 guests
    VoltyHi Kevin, your harbor walk is tomorrow at 10am for 2 guests. The guide meets you at the Pier 3 ticket booth 15 minutes before. The garage on Front Street is a two minute walk.

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Day-before reminders

    1. When

      Every afternoon

      Set once at 3pm

    2. Step 1

      Reads tomorrow's bookings

      Every seat on tomorrow's departures

    3. Step 2

      Reminds each guest

      Meeting point and start time

    4. Step 3

      Handles late arrivals

      Flags no-shows to the guide

    A young woman in a denim jacket and backpack reading her phone on a city sidewalk, with yellow taxis behind her.
    Questions about a booking answered from Bookeo in the chat.

    How Volty connects to Bookeo

    Bookeo has no per-user API key. A developer application asks for permissions such as reading bookings or customers, and the Bookeo account owner installs it, which issues the key Volty uses.

    1. 01

      List the permissions

      Bookeo grants scopes by area: products, availability, bookings, customers, payments.

    2. 02

      Owner installs the app

      The account owner opens the authorization link and accepts those scopes.

    3. 03

      Approve inside Volty

      A Volty admin turns the connection on once.

    4. 04

      Pick each tool's setting

      Seat lookups can run On; creating or moving a booking starts Off.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Search Bookeo slots by productReads
    • Look up a guest's Bookeo bookingReads
    • Hold seats on a departureChanges
    • Move a guest to another start timeChanges

    Reading tools can be turned on straight away. Anything that changes Bookeo starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    Who has to authorize Volty in Bookeo?

    The Bookeo account owner. Bookeo issues API access per installed application: the owner opens an authorization link, sees the permissions requested, such as bookings and customers, and accepts. That creates the key Volty uses. Uninstalling the application from the Applications page in Bookeo cancels it at once.

    Can Volty book seats on a departure by itself?

    Only if you let it. The create and move tools start Off. Many operators set them to Check with staff, so Volty holds the guest's chosen time in the chat and someone at the desk approves it before it lands in Bookeo.

    Will guests see seats that are already gone?

    No. Volty asks Bookeo for the open slots on that product each time a guest asks, so the count it quotes matches what your booking page shows at that moment, including seats taken by walk-ins entered at the desk.

    How much does it cost to connect Bookeo with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

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    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026