Integration

    Xola and Volty

    Attractions and tour operators on Xola let Volty tell ticket holders about open time slots, entry and parking, and pass private buyouts to sales.

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    Updated

    A later entry time

    A ticket holder is running late. Volty reads the booking and the open times.

    TW

    Terrence Walker

    WhatsApp · Ticket holder

    We have the 6pm lantern walk tonight but we're stuck in traffic. Can we switch to later?
    Xola orderTerrence Walker · Lantern walk · Fri 6 Nov 6pm · 3 tickets · 7:30pm has 5 left
    VoltyNo problem, Terrence. The 7:30pm walk tonight has room for your 3 tickets. Shall I ask the team to move you?
    Yes thank you

    Waiting for approval

    Xola change: Walker, Lantern walk 6pm to 7:30pm tonight, 3 tickets

    ApproveEditDecline

    Google Sheets

    Lantern walk · Fri 6 Nov

    TimeSoldLeft
    26:00 pm400
    37:30 pm355
    49:00 pm2218

    Row 3 added by Volty

    What Volty does with Xola

    Xola is booking, ticketing and reservation software for tours and attractions. Volty calls Xola's API with a key tied to your seller account. A visitor asking whether Friday night still has tickets hears what is open, and a ticket holder asking to change a time gets a change proposed for a colleague to approve.

    • Open times from Xola

      Volty reads the experience's availability before it offers a time.

    • Ticket holder questions

      Entry time, guest count and what is included read from the booking.

    • Private events to sales

      A buyout or a corporate group goes to a named colleague.

    • Late swaps, approved

      Moving tickets to a later time slot needs guest services to approve.

    A guide in a green raincoat holding a clipboard talks to about a dozen people beside a stone monument on a cobbled street in autumn.
    Group and private bookings sent to the right colleague.

    A company outing

    A manager asks about a private group. Volty gathers the details for sales.

    WV

    Website visitor

    Web chat · Website visitor

    Can we book the whole venue for a team event? About 60 people in December.
    VoltyWe'd love to host you. Which dates in December work, and would you like food added? Then Alicia from our events team can send a quote.
    Thursday the 10th or 17th, yes to food. I'm Sarah Kim.
    AliciaThanks Sarah, I'll send a quote for both Thursdays this afternoon.

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Day-of visit details

    1. When

      Opening day, 9am

      One morning run

    2. Step 1

      Lists today's orders

      By experience and time

    3. Step 2

      Sends parking and entry

      Lot, gate and arrival time

    4. Step 3

      Handles late arrivals

      Guest services approves swaps

    A gray-bearded man in a blue rain jacket and backpack reading his phone on a city street corner.
    Ticket holders ask about times and entry, and hear it from Xola.

    How Volty connects to Xola

    Xola authenticates API calls with an API key sent in an X-API-KEY header. We use a key from your seller account, so Volty sees your experiences and orders and nothing from other sellers.

    1. 01

      Choose the experiences

      Which experiences, schedules and order fields Volty may read.

    2. 02

      Issue a seller key

      Your Xola account provides the API key Volty sends with each call.

    3. 03

      Approve in Volty

      An admin turns the connection on once.

    4. 04

      Set order changes

      Creating an order or moving tickets starts Off; most venues use Check with staff.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Check open time slots for an experienceReads
    • Open a ticket holder's Xola orderReads
    • Create a Xola orderChanges
    • Move tickets to a later slotChanges

    Reading tools can be turned on straight away. Anything that changes Xola starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    How does Volty sign in to Xola?

    With an API key from your Xola seller account, sent on each call as Xola's documentation describes. The key reaches your own experiences and orders, and we agree with you which of them Volty reads before the connection is turned on.

    Can a ticket holder who is running late switch to a later time?

    Volty can check which later slots have room for the whole party and propose the swap. The move tool starts Off; set to Check with staff, guest services approves it in the thread and the order changes in Xola.

    What happens with a corporate buyout request?

    Volty asks for the date, headcount and food needs, then hands the conversation to the colleague you name for private events. It does not price a buyout, since that is your quote to make.

    How much does it cost to connect Xola with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

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