Integration

    Akute Health and Volty

    Direct-care and primary care clinics on Akute Health let patients book a visit from the clinician's real Akute schedule in web chat, and prospective members hear plan prices.

    Talk to VoltyFree trial

    Updated

    An annual physical next week

    Aisha wants a morning physical. Volty shows Dr. Morales's two openings and books Thursday.

    AB

    Aisha Bello

    Web chat · Patient

    Hi, I need to book my annual physical with Dr. Morales. Any mornings next week?
    Checked AkuteDr. Elena Morales · Week of Nov 9 · free Tue 8:30am, Thu 9:15am
    VoltyHi Aisha, Dr. Morales has these mornings open next week:

    Dr. Morales · Annual physical

    Tue Nov 10, 8:30 amThu Nov 12, 9:15 am
    Thursday please
    VoltyBooked: Thursday, November 12 at 9:15am with Dr. Morales for your annual physical.

    Google Calendar

    Dr. Elena Morales

    Tue 10

    Thu 12

    9a10a11a12p1p2p3p4p
    VisitsVisits
    VisitPhysical · Bello A.Visits

    What Volty does with Akute Health

    Akute Health is a cloud EHR and practice management system for primary care and direct-care clinics. Direct-care members expect to text their clinic. Volty reads a clinician's open appointment times from Akute and offers them in your web chat or on WhatsApp, books the one the patient taps, and answers the front-desk questions a prospective member asks first, such as which membership plans you offer and what each one costs.

    • Times from the Akute calendar

      A patient taps a time pulled from that clinician's Akute schedule.

    • Plans and prices for new members

      Volty lists your membership tiers and monthly fees before someone joins.

    • Patient says yes before booking

      Volty writes the appointment only after the patient confirms the time.

    • Health questions go to the clinic

      If a patient starts describing health details, Volty says it cannot discuss them and offers a visit or a call from staff.

    A busy clinic hallway where doctors and nurses, most in face masks, talk in small groups.
    Dr. Morales gets the physical on her Thursday without a phone call.

    Thinking about joining

    Megan is new in town and comparing direct-care clinics by email.

    MF

    Megan Foster

    Gmail · Prospective member

    Hi, how much is a membership at your clinic, and is there a family option?
    Checked AkuteMembership plans · Adult $85 monthly · Family of four $210 monthly
    VoltyHi Megan, an adult membership is $85 a month and a family of four is $210 a month. I can book you a meet-and-greet with one of our doctors if you'd like to see the clinic first.

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Afternoon reminder run

    1. When

      3pm each weekday

      Automation starts

    2. Step 1

      Next-day visits

      Pulled per clinician

    3. Step 2

      Reminder template

      Sent to each patient

    4. Step 3

      Reschedule replies

      Rebooked once confirmed

    A gray-haired man in glasses reading his phone in an armchair at home.
    Mr. Tanaka answers the 3pm reminder with one word.

    How Volty connects to Akute Health

    Akute has its own developer settings. An Akute admin opens Settings, goes to the Developer tab and creates a new API key, which Akute shows only once. If the Developer tab is missing, Akute support moves the account to a plan with developer access.

    1. 01

      Create the Akute key

      Settings, Developer, Create New Key. Copy it before closing the window.

    2. 02

      Agree the scope

      Appointments, the patient's name and phone, and membership plans. Notes, orders and other clinical records stay out.

    3. 03

      Hand it to our team

      We store the key in a custom connection, and your Volty admin approves it.

    4. 04

      Set booking to Check with staff or On

      Booking and moving start Off until you choose.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Match an Akute patient by phoneReads
    • Pull a clinician's open slotsReads
    • List Akute membership plansReads
    • Create an Akute appointmentChanges
    • Reschedule an Akute appointmentChanges

    Reading tools can be turned on straight away. Anything that changes Akute Health starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    Where is the Akute API key created?

    In Akute, under Settings, on the Developer tab, with Create New Key. Akute shows the key once, so copy it then. If your account has no Developer tab, Akute's support team upgrades the account to a plan with developer access. Our team adds the key to a custom connection in Volty.

    Can patients book without the front desk seeing it?

    Booking is a change tool and starts Off. When you turn it On, Volty books only after the patient confirms the time in the conversation, and the appointment appears on the clinician's Akute calendar like any other. Set it to Check with staff instead if you want the desk to approve each one.

    Will Volty answer health questions from patients?

    No. Volty reads appointment times, a patient's name and phone, and your membership plans, and no clinical records. If a patient asks about their health, Volty hands the message to the clinician or nurse you name. Volty is for scheduling and front-desk questions, not for health records, and does not sign a BAA.

    How much does it cost to connect Akute Health with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

    Meta now charges for WhatsApp replies

    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026