Integration

    PayPal and Volty

    Volty answers payment questions from your PayPal transactions and invoices, and sends invoices for custom orders when you allow it.

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    Updated

    Did you get my payment

    A buyer checks on a payment, and Volty reads the invoice.

    EC

    emma.collects

    Instagram · Customer

    Hi! I paid for the moonstone ring yesterday through PayPal. Just checking you got it?
    Looked up PayPalInvoice #0087 · $120.00 · Paid 31 Oct
    VoltyHi Emma, yes. Your payment of $120.00 for invoice #0087 arrived on 31 October. Rachel will post your ring by tracked mail and send you the tracking number.

    PayPal invoice

    #0087

    Paid
    Item
    Moonstone ring, size 7
    Amount
    $120.00
    Paid
    31 Oct
    Buyer
    Emma Hughes

    Read from PayPal during the conversation

    What Volty does with PayPal

    PayPal is how many small sellers take payments from buyers overseas. Volty connects to PayPal with one sign-in. It can read transactions and invoices, so a buyer asking whether their payment arrived hears what PayPal shows, and when you allow it Volty sends an invoice for a custom order.

    • Did my payment arrive

      Transaction and invoice status read from PayPal.

    • Invoices for custom orders

      A custom piece can get a PayPal invoice, approved by you.

    • Buyers abroad

      A buyer in another time zone gets an answer without waiting for your morning.

    • Approval on every write

      Sending an invoice starts Off and can wait for you.

    A jewelry maker with pliers sorting beaded bracelets on a tray at her workbench, among tools and small packing boxes.
    Transactions and invoices read before Volty replies.

    A custom order

    Volty confirms the details and proposes the invoice.

    NB

    Nora Bennett

    WhatsApp · Customer

    Can you make the same bracelet in rose gold? I'd like 2, one for my sister.
    VoltyYes, we can. Two rose gold bracelets come to $236.00 including tracked shipping. Shall I send a PayPal invoice to the email you used last time?
    Yes please

    Waiting for approval

    New PayPal invoice: 2 rose gold bracelets, $236.00, to Nora Bennett

    ApproveEditDecline

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Custom order to invoice

    1. When

      A buyer asks for a custom piece

      On Instagram or WhatsApp

    2. Step 1

      Volty confirms the details

      Size, metal and price

    3. Step 2

      Sends the invoice

      Approved by you

    4. Step 3

      Answers payment questions

      From the invoice

    A man slitting open a padded envelope at home, with a velvet jewelry pouch on the table beside it.
    Payment questions answered whatever the time zone.

    How Volty connects to PayPal

    An admin signs in to PayPal from the Sources page and picks the tools Volty may use.

    1. 01

      Sign in to PayPal

      With the business account buyers pay.

    2. 02

      Turn on the reads

      Transactions and invoices.

    3. 03

      Choose the writes

      Create and send invoice start Off.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Search transactionsReads
    • Read invoiceReads
    • Create invoiceChanges
    • Send invoiceChanges

    Reading tools can be turned on straight away. Anything that changes PayPal starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    Can Volty change records in PayPal?

    Only when an admin allows it. Every tool has its own switch: tools that only read can be turned on, and tools that change a record start Off. A tool that is on can be set to check with staff, so each change waits for a colleague to approve it.

    How much does it cost to connect PayPal with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

    Meta now charges for WhatsApp replies

    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026