Integration

    PartsTech and Volty

    Independent repair shops using PartsTech let advisors ask Volty for part prices and local stock across their suppliers, and hand owners' pickup questions to the advisor.

    Talk to VoltyFree trial

    Updated

    Brake pads by this afternoon

    An advisor asks Volty for options. Volty reads the quotes in PartsTech.

    Service desk

    Volty · Team chat

    R

    Ray

    Front brake pads and rotors for a 2019 F-150, who has them in stock?

    PartsTech quotes2019 Ford F-150 · front pads and rotors · 3 suppliers searched

    VoltyAPP

    Two have the set in stock locally. Midtown Auto Parts is $214.60 and Southside Supply is $198.90. Valley Parts Co shows it out of stock at their nearest store.

    R

    Ray

    Go with Southside

    Parts order for Ray to confirm

    Google Sheets

    PartsTech quotes · 2019 F-150

    SupplierPriceStock
    2Midtown Auto Parts$214.60In stock
    3Southside Supply$198.90In stock
    4Valley Parts Co$205.10Out of stock

    Row 3 added by Volty

    What Volty does with PartsTech

    PartsTech is an online marketplace where auto repair shops search and order parts from their suppliers. Volty uses the PartsTech username and API key your shop holds, the same pair shop software uses to reach PartsTech. Service advisors ask Volty what a part costs and which supplier has it in stock, and a car owner asking when their car will be ready is handed to their advisor.

    • Price and stock

      Volty searches your linked suppliers for price and local inventory.

    • Owners handed to the advisor

      A pickup-time question goes to the advisor on the job.

    • Advisors ask in the team chat

      A service advisor asks Volty instead of searching every supplier.

    • No order without the advisor

      Placing a parts order starts Off; with Check with staff, the advisor confirms the supplier.

    Mechanics at work in an auto repair shop, two under cars on lifts and one with a ratchet at an open engine bay.
    Techs stay under the car. Volty answers the status questions.

    When will my truck be ready

    The owner asks. Volty brings in the advisor.

    BA

    Bill Anderson

    WhatsApp · Customer

    Any idea when my truck will be done today?
    VoltyHi Bill, I've asked Ray, your service advisor, to check on your F-150 and give you a time.
    RayHi Bill, the brake parts are on their way from Southside. I expect it ready by about 4pm and will text you when it's done.

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Pickup time questions

    1. When

      An owner asks for an update

      By WhatsApp text

    2. Step 1

      Finds the advisor

      On that customer's job

    3. Step 2

      Hands over the question

      With the vehicle named

    4. Step 3

      Tells the owner

      Who will text a time

    A man in a canvas jacket reading a printed sheet in an auto shop waiting room, with other customers behind him and the service bay through the window.
    Owners asking about their car get the advisor, not a guess.

    How Volty connects to PartsTech

    Each shop copies its PartsTech username and API key from its PartsTech account profile; shop software uses the same pair. Volty uses your shop's pair, with the suppliers you already link.

    1. 01

      Find the shop's API key

      Your PartsTech username and API key, not the password.

    2. 02

      Confirm linked suppliers

      Volty quotes only the suppliers your shop has connected in PartsTech.

    3. 03

      Approve in Volty

      An admin approves the connection once.

    4. 04

      Keep ordering checked

      Placing an order starts Off.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Search parts for a VIN or vehicleReads
    • Compare supplier price and stockReads
    • Place the parts orderChanges

    Reading tools can be turned on straight away. Anything that changes PartsTech starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    What do we need from PartsTech to connect?

    Your shop's PartsTech username and API key, which you copy from your PartsTech account profile and which are separate from your login password. Shop management software uses the same pair, and each extra location has its own, so multi-location shops connect each one.

    Which suppliers will Volty quote?

    Only the suppliers your shop has already linked in PartsTech, at the prices and stock levels PartsTech shows your account for that vehicle. Volty does not add suppliers, change your accounts with them or negotiate pricing.

    Can car owners order their own parts through Volty?

    No. Parts orders are placed by your shop, and placing one is a staff tool that starts Off. When an owner asks when their car will be ready, Volty hands the question to the service advisor on the job, who replies with a time.

    How much does it cost to connect PartsTech with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

    Meta now charges for WhatsApp replies

    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026