Integration

    August Health and Volty

    Assisted living communities on August Health let family contacts ask about and move care conferences on WhatsApp, with every change approved by the wellness director.

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    Updated

    Moving the care conference

    Marcus is away on the 12th. Volty finds two director openings and holds the change for approval.

    MJ

    Marcus Johnson

    WhatsApp · Family

    Hi, I'm traveling on the 12th. Can Dad's care conference move to the following week?
    Checked August HealthHarold Johnson · Apt 214 · Care conference Thu Nov 12, 2pm · Family contact: Marcus
    VoltyHi Marcus, the wellness director has Wednesday, November 18 at 2pm or Thursday the 19th at 10am. Which would suit you?
    Wednesday at 2

    Waiting for approval

    August Health: move Harold Johnson's care conference from Thu Nov 12, 2pm to Wed Nov 18, 2pm

    ApproveEditDecline

    August Health resident

    Harold Johnson

    Apt 214
    Care conference
    Thu Nov 12, 2pm
    Wellness director
    Patricia Alvarez
    Family contact
    Marcus Johnson, son
    Matched by
    Verified phone number

    The resident fields shown are the ones your community allowed

    What Volty does with August Health

    August Health is an EHR and resident management platform for assisted living and senior care communities. Adult children of residents want quick logistics answers: when is the next care conference, can it move, what are visiting hours this weekend. Volty answers family contacts listed on the resident's record, proposes a new conference time for the wellness director to approve, and passes anything about a resident's health or care to staff without discussing it.

    • Listed family contacts only

      Volty answers a phone or email that appears as a family contact on the resident's file.

    • Care conference dates

      Families ask when the quarterly meeting is and can ask to move it.

    • Health questions to the wellness office

      If a relative starts describing a resident's health, Volty says it cannot discuss it and offers a call with the wellness office.

    • Moves need the director

      A new conference time waits until the wellness director approves it.

    A caregiver with a clipboard leaning over a table to talk with an older man in a recliner while two relatives sit at the table.
    Caregivers stay with residents while the family meeting moves.

    Family contacts to update

    Before the holiday newsletter, Patricia finds the residents with no family email.

    Community team

    Volty · Team chat

    PA

    Patricia Alvarez

    Before the holiday newsletter goes out, which residents have no family email on file?

    Read August Health68 residents · 5 with no family email

    VoltyAPP

    Five residents: Apt 108, 122, 203, 219 and 307. Three of those families message us on WhatsApp, so I can ask them for an email there.

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    Quarterly care conference invites

    1. When

      Monday morning

      Automation runs

    2. Step 1

      Conferences in the next 30 days

      Per resident

    3. Step 2

      Invite to the family

      Approved template

    4. Step 3

      New time if asked

      Director approves

    A woman at her kitchen table reading her phone, with a mug, a laptop and a stack of papers beside her.
    Sofia checks the Thursday meeting from her kitchen table.

    How Volty connects to August Health

    August Health says it has a RESTful API and more than 40 built integrations, and new integrations start from a request to August Health. Your community asks August Health to enable the connection, and our team works from the access August Health grants.

    1. 01

      Request the integration

      Your executive director asks August Health for API access for this connection.

    2. 02

      Limit it to family logistics

      Residents, listed family contacts and scheduled meetings. Clinical and care records stay out.

    3. 03

      Volty admin approves

      Our team configures it and an admin turns it on.

    4. 04

      Meeting moves wait

      The move tool runs as Check with staff so the director decides.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Identify a resident from a family contactReads
    • Read the next care conferenceReads
    • List family contacts on fileReads
    • Reschedule a care conferenceChanges

    Reading tools can be turned on straight away. Anything that changes August Health starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    Who can Volty answer about a resident?

    Only a person listed as a family contact on the resident's record in August Health, matched by the phone number or email they write from, and only about meeting times and community logistics. Anyone else is asked to call the community. Volty is for scheduling and front-desk questions, not for health records, and does not sign a BAA.

    How is August Health connected?

    August Health describes a RESTful API and starts new integrations from a request to its team. Your community asks August Health to enable access for this connection, then the Volty team configures a custom connection in Volty from what August Health grants, and a Volty admin approves it.

    Can families reschedule a care conference themselves?

    They can ask, and Volty offers the wellness director's open times. The move itself waits for approval: the reschedule tool starts Off, and most communities run it as Check with staff so the director accepts the new time before August Health is updated.

    How much does it cost to connect August Health with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

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