
Cake Inspiration
5 秒
回覆時間中位數,由 9 小時下降
“I can fix the agent myself now, without waiting on an engineer.”

Kai Yang
Founder, Cake Inspiration
服務遍及全球 10+ 個市場的客戶


顧客查詢款式和送貨日期。Volty 根據您的產品頁面、價目表和店舖政策(例如備貨時間和送貨日)作答,再確認顧客的需要,然後按您的設定,透過已連接的店舖接單,或請團隊成員加入處理。

連接您的店舖後,Volty 會根據其目錄和政策(例如尺碼、物料、換貨和送貨)作答,並附上所參考頁面的連結。若透過 API 連接您的訂單系統,Volty 還可以查詢和更新訂單,並由您決定哪些操作由它自行處理。

當隊員在內部備註中告訴 Volty 一項商店規則,或更正它的某則回覆時,Volty 會將之儲存為學習規則,並在對話中發布一張回條。如果某項規則不正確,一步即可還原。

向客戶分群、您選擇的聯絡人或試算表發送已批核的 WhatsApp 範本。Volty 會顯示已送達、已讀和已回覆的數目,並在回覆到達時作出回應。
連結您的 WhatsApp 號碼,如有使用,可加入 Messenger、Instagram、Outlook 電郵信箱或網站聊天。有了共存功能,您的團隊可繼續在同一號碼上使用 WhatsApp Business app。
上傳您的價目表、時間表和政策,或讓 Volty 讀取您的網站。在與客戶交談之前,它會就找不到的資料向您查詢。
將每個收件箱設為草稿(由您的團隊批准每則回覆)或正式運作(由 Volty 自行回覆)。兩者均可按營業時間切換。

Cake Inspiration
5 秒
回覆時間中位數,由 9 小時下降
“I can fix the agent myself now, without waiting on an engineer.”

Kai Yang
Founder, Cake Inspiration

“The team at Volty has significantly helped us. With their AI, a) time taken to close an online order has decreased by 70%, b) online sales orders and upselling have increased by 10%, c) closing rate success has increased as the basic questions have been answered by the chatbots while the salesperson provides personalised service and d) improved customers’ insights as the bot provides different types of customers’ insights which is useful for strategic planning.”
John Thang
Assistant GM, Manna Pot Catering

“Volty brought our vision to life with a custom AI chatbot. Customers get instant answers, browse menus, and place orders seamlessly. Leonard and his team were attentive and genuinely cared about getting everything right.”
Nigel Kok
GM, RichFood Catering


“Volty's AI has streamlined our processes, reduced time spent on manual tasks, minimised human error and saved our team hundreds of hours of productivity.”

Sung
Co-founder, Grain


“The team at Volty has been incredibly helpful and adaptable in addressing our needs. They listen carefully to our requests and work closely with us to develop solutions that are practical and useful for our team. The team is quick to reply and take action, ensuring that any concerns or adjustments are promptly addressed. Their collaborative approach and commitment to refining their tools based on feedback make them a reliable and effective partner.”
Bonnie Wong
COO, Creative Eateries


“Working with the Volty team has been a game-changer for our business. Their expertise in AI and chatbot implementation has enabled us to create an intelligent, intuitive system that perfectly aligns with our unique operational needs. From understanding our requirements to delivering a seamless solution, their team was proactive, knowledgeable, and dedicated to excellence. The chatbot has not only enhanced our customer support but also streamlined internal workflows, saving us significant time and reducing errors. Volty's commitment to innovation and their ability to deliver measurable results make them an exceptional partner.”
Andrew Chan
Managing Director, The Soup Spoon

“The team at Volty is a valuable partner to the group in creating customized AI solutions. These solutions streamlined our back-office workflow, reducing manpower requirements (50% reduction for some roles) and allowed dynamic tracking of key metrics (like supplier prices) that would have been prohibitively manpower-intensive without AI.”
Rifeng Gao
COO, The Lo & Behold Group
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