PSG · Productivity Solutions Grant · 2026 guide
PSG for AI chatbots,
end to end.
A plain-English walkthrough — who qualifies, what to file, what to check before you pick a vendor, and where Voltade plugs in.
On this page
What it is
A government co-funding scheme for productivity tech.
Covers up to 50% of qualifying costs on pre-approved IT, equipment, or consultancy — capped at S$30,000 per company, per year. Applied on the Business Grants Portal; reimbursed once the project is live.
Are you eligible?
Four checks — most SMEs pass all of them.
Run through these before you spend time on the application — any one of them failing means PSG is off the table for this round.
- 01
Registered and operating in Singapore
Your company has a UEN and is actively trading. Most operating SMEs already qualify here.
- 02
At least 30% local shareholding
Direct or indirect equity held by Singapore Citizens or PRs. Check your ACRA bizfile if unsure.
- 03
Project not yet commenced
No payments, contracts, or work on the solution before PSG approval. Any spend before approval automatically disqualifies the application.
- 04
Choosing a pre-approved solution
Voltade AI Chatbot Version 1 is listed under PSG Chatbots for Customer Engagement, so this one's covered.
Do this first
Before you pick a vendor: check your SFEC balance.
If your company qualifies for the SkillsFuture Enterprise Credit (SFEC), the government has set aside a one-off S$10,000 credit — and up to S$7,000 of it can stack on top of PSG, defraying 90% of whatever you're left paying out of pocket.
On a S$5,000 PSG-supported project, that's the difference between writing a S$2,500 cheque and writing a S$250 one.
The current SFEC expires 30 November 2026. There's nothing to apply for — if you qualify, EnterpriseSG has already emailed your CorpPass admin. It takes 30 seconds to check.
The application process
Three steps. About ten minutes of your time.
Adapted from our internal PSG application guide — the same one our team walks customers through over WhatsApp.
Step one
Get your PSG-aligned quotation.
We'll send you the quotation form for your chosen tier. Fill in your company details and don't sign it yet — you'll upload it to BGP unsigned. The terms are fixed and IMDA/ESG-reviewed, so there's nothing to negotiate.
Unsure which tier fits you? Talk to sales at [email protected].
Step two
Submit on the Business Grants Portal.
Log in to businessgrants.gov.sg with SingPass / CorpPass, then walk through the form:
- 01My Grants → Get new grant.
BGP · Get new grant - 02Choose the sector that best describes your business.
BGP · Sector selection - 03Pick 'Upgrade key business areas…' (the second option).
BGP · Upgrade business areas - 04Choose Productivity Solutions Grant.
BGP · Choose PSG - 05In the Proposal section: IT Solution → 'Voltade AI Chatbot Version 1 - [your tier]', Vendor → VOLTADE PTE. LTD.
BGP · Proposal section - 06Answer 'why you need this solution' — saving reply time, faster lead response, better conversion.
- 07Set the anticipated start date (this becomes your invoice date) and attach your quotation.
BGP · Rationale, start date, quotation - 08Under Cost: Subscription / Lease, and 'Yes' to the PSG listing alignment.
BGP · Cost section - 09Under Business Impact: describe how the agent frees up your team for higher-value work.
BGP · Business impact - 10Declare and submit.
Approval window —1 week typical, up to 6 in busy periods.
Step three
After approval — pay, kick off, claim.
- 01Forward the approval email to [email protected] — we'll issue your invoice, usually same day.
- 02Settle the invoice. We schedule your kick-off call and start building.
- 03Once you've paid in full and the agent has been live for 30 days, file your claim on BGP. Reimbursement goes to your company bank account.
Who does what
You file. We guide.
PSG is filed under your company's CorpPass — the application has to come from you. We handle everything else, and our Business Advisors at the SME Centre can walk you through the application and claim filing at no cost.
You.
- 01Log in to the Business Grants Portal with CorpPass
- 02Submit the application and upload your quotation
- 03Forward the approval email when it lands
- 04File the reimbursement claim on BGP after 30 days of usage
Voltade.
- 01Send you the PSG-aligned quotation for your tier
- 02Walk you through the proposal, cost, and business-impact sections
- 03Issue the invoice once your approval comes through
- 04Kick off, build, and support — so you have something real to claim against
- 05Loop in our Business Advisors at the SME Centre — they can help with your application and claim filing at no cost
What to avoid
Why PSG applications get rejected.
Each of these is easy to sidestep upfront — and each is an instant disqualification if you don't.
- 01Don't
Started the project before approval lands.
InsteadSubmit on BGP first. Don't sign, pay, or kick anything off until the approval email arrives — that single action disqualifies the whole application.
- 02Don't
Picked a vendor or solution not on the PSG directory.
InsteadStick to pre-approved solutions. Voltade AI Chatbot Version 1 is listed under Chatbots for Customer Engagement.
- 03Don't
Filed the claim with missing or fuzzy documents.
InsteadHave the invoice, proof of payment, and usage screenshots ready before you start the claim — BGP rejects on the smallest gap.
- 04Don't
Hit the S$30,000 annual cap without realising.
InsteadTrack every PSG claim across the financial year — it's one combined ceiling per company, not per project.
- 05Don't
Filled the form with details that don't match ACRA.
InsteadCopy your company name, UEN, and address character-for-character from your ACRA bizfile — mismatches are an instant reject.
Common questions
Everything you'd ask on the call.
Q01How long does PSG take to approve?
How long does PSG take to approve?
Usually about one week, but it can stretch to six weeks during busy periods. Either way, don't commit to anything (no signing, no paying) until the approval lands.
Q02Can I start the project while I wait for approval?
Can I start the project while I wait for approval?
No. Any payment, contract, or work done on the solution before approval automatically disqualifies the application. The 'anticipated start date' you put on your form is treated as the invoice date — keep it after the approval window.
Q03Can I stack SFEC on top of PSG?
Can I stack SFEC on top of PSG?
Yes. Up to S$7,000 of your S$10,000 SkillsFuture Enterprise Credit (SFEC) can defray up to 90% of whatever you're left paying after PSG. The current SFEC tranche expires 30 November 2026.
Q04Do I file the application or does Voltade?
Do I file the application or does Voltade?
You file. BGP is gated by CorpPass, which only your company's authorised admin can use. We give you the exact PSG-aligned quotation, walk you through the proposal section, and answer questions over email at [email protected] if you get stuck.
Q05What do I need before I start?
What do I need before I start?
CorpPass login for the Business Grants Portal, your ACRA bizfile to hand, and the Voltade quotation form for your chosen tier. That's it — no consultant required.
Q06When can I claim reimbursement?
When can I claim reimbursement?
After you've paid in full and used the solution for 30 days. Submit the claim on BGP with proof of payment and usage; reimbursement goes directly to your company's bank account.
Q07Is Voltade AI Chatbot Version 1 a Pre-Approved Solution under the IMDA SMEs Go Digital programme?
Is Voltade AI Chatbot Version 1 a Pre-Approved Solution under the IMDA SMEs Go Digital programme?
Yes. SMEs are eligible for up to 50% Productivity Solutions Grant (PSG) support for the adoption of Voltade AI Chatbot Version 1, a Pre-Approved Solution under the IMDA SMEs Go Digital programme.
Q08What if my company isn't eligible?
What if my company isn't eligible?
If you don't hit the 30% local shareholding bar or the project has already started, PSG is off the table for this round — but EDG, SFEC, or AI Singapore 100E might still apply. Email [email protected] and we'll point you to the right one.
Ready when you are.
Tell us what your team handles today. We'll send the quotation and walk you through the BGP form.
Related grant guides