Integration

    Edgeworks POS and Volty

    Volty tells shoppers which outlet has their size and answers exchange questions from Edgeworks POS, connected by our team.

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    Updated

    A size at another outlet

    A shopper asks about a dress. Volty reads stock across outlets.

    CL

    Charmaine Lee

    Instagram · Customer

    Hi, do you have the Linen Wrap Dress in sage, size M? Orchard was out yesterday.
    Called Edgeworks POSLinen Wrap Dress · Sage · M · Tampines 2 · Jewel 1 · Orchard 0
    VoltyHi Charmaine! Orchard is still out, but Tampines has 2 in sage size M and Jewel has 1. The dress is S$89.90. Which outlet is easier for you?

    Google Sheets

    Linen Wrap Dress · Sage

    OutletSML
    2Orchard102
    3Jewel011
    4Tampines321

    Row 4 added by Volty

    What Volty does with Edgeworks POS

    Edgeworks POS is the point of sale many Singapore retail and F&B chains run their sales, inventory and customers on. We connect Edgeworks to Volty as a custom connection, and what Volty reads and writes is agreed with you when it is connected. Volty tells a shopper which outlet has their size, and answers exchange questions from the purchase on record.

    • Which outlet has it

      Stock by outlet and size, read before Volty sends anyone across town.

    • Exchanges from the receipt

      Volty reads the shopper's own purchase to check the exchange window.

    • Only their own purchases

      A lookup is bound to the verified customer in the conversation.

    • Changes stay Off

      Anything that changes Edgeworks starts Off unless an admin turns it on.

    A clothing store with rails and shelves of folded basics, where staff at a wooden counter fold shirts and hand a shopper a paper bag.
    Stock by outlet and size, read from Edgeworks.

    An exchange question

    Volty reads the purchase and answers inside the store's exchange policy.

    SA

    Siti Aminah

    WhatsApp · Customer

    I bought a blazer last week, can I still exchange it for a bigger size?
    Called Edgeworks POSSiti Aminah · Tailored blazer · Black · S · Jewel · 29 Oct
    VoltyHi Siti, yes. You bought the black tailored blazer in S at Jewel on 29 October, which is inside our 14-day exchange window. Bring it with the tags on to any outlet.

    As an automation

    Describe it to Volty in a sentence; it drafts the automation and an admin turns it on.

    After-purchase care note

    1. When

      Every morning

      A scheduled automation

    2. Step 1

      Reads yesterday's member sales

      From Edgeworks POS

    3. Step 2

      Sends a care note

      An approved template

    4. Step 3

      Answers the replies

      Sizing, exchanges, stock

    A shopper with a canvas tote hands cash to a smiling cashier across a wooden counter in a shop of woven baskets, textiles and ceramics.
    Purchases on record, so exchange questions get a real answer.

    How Volty connects to Edgeworks POS

    We connect Edgeworks POS to your workspace as a custom connection, agreed with you, and an admin approves it once before Volty uses it.

    1. 01

      Agree what Volty reads

      Stock by outlet, members and purchases.

    2. 02

      Approve the connection

      An admin approves it once in Volty.

    3. 03

      Set the switches

      Each tool is On, Check with staff, or Off.

    The tools Volty gets

    Each one is a switch on the Sources page in Volty.

    • Read stock by outletReads
    • Find memberReads
    • Read purchase historyReads
    • Update member detailsChanges

    Reading tools can be turned on straight away. Anything that changes Edgeworks POS starts Off, and once on it can be set to check with staff, so each change waits for a colleague.

    Common questions

    How does Volty connect to Edgeworks POS?

    We connect Edgeworks POS to your workspace as a custom connection, from an API key or address, and what Volty reads and writes is agreed with you when it is connected. An admin approves it once before Volty uses it.

    Can Volty change records in Edgeworks POS?

    Only when an admin allows it. Every tool has its own switch: tools that only read can be turned on, and tools that change a record start Off. A tool that is on can be set to check with staff, so each change waits for a colleague to approve it.

    How much does it cost to connect Edgeworks POS with Volty?

    Every Volty plan includes seats, active contacts and AI credits and starts with a free 7-day trial, and the plan prices are on voltade.com/pricing. Meta bills message charges separately for WhatsApp, Instagram and Messenger.

    Sign up for our 7-day trial. No credit card needed.

    Not convinced? Hear more from our CEO and Volty

    The Leonard and Volty Show · 8 October 2026

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    Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026