
Cake Inspiration
5 秒
回复时间中位数,此前为 9 小时
“I can fix the agent myself now, without waiting on an engineer.”

Kai Yang
Founder, Cake Inspiration
服务全球 10+ 个市场的客户


顾客询问某款设计和送货日期。Volty 依据您的产品页面、价目表和店铺政策(例如制作周期和送货日)作答,然后确认顾客的需求,并按您的设置,通过已连接的店铺接单,或拉入您团队的成员。

连接您的店铺,Volty 就依据其商品目录和政策作答,例如尺码、材质、换货和配送,并附上它所读页面的链接。通过 API 连接订单系统后,Volty 还能查询和更新订单,其中哪些操作由它自行执行,由您决定。

当同事在内部备注中告诉 Volty 一条店铺规则,或纠正它的某条回复时,Volty 会将其保存为习得规则,并在对话中发布一条回执。如果某条规则被证明有误,一步即可还原。

向细分、您选择的联系人或电子表格发送已审核通过的 WhatsApp 模板。Volty 会显示送达、已读和已回复的数量,并在回复到来时作答。
连接您的 WhatsApp 号码,如果使用,再添加 Messenger、Instagram、Outlook 邮箱或网站聊天。启用共存模式后,您的团队可以在同一个号码上继续使用 WhatsApp Business app。
上传您的价目表、时间表和政策,或让 Volty 指向您的网站。凡是找不到的内容,Volty 会在与客户交谈之前向您询问。
把每个收件箱设为草稿(您的团队批准每条回复)或上线(Volty 自行回复)。两种状态都可以按营业时间切换。

Cake Inspiration
5 秒
回复时间中位数,此前为 9 小时
“I can fix the agent myself now, without waiting on an engineer.”

Kai Yang
Founder, Cake Inspiration

“The team at Volty has significantly helped us. With their AI, a) time taken to close an online order has decreased by 70%, b) online sales orders and upselling have increased by 10%, c) closing rate success has increased as the basic questions have been answered by the chatbots while the salesperson provides personalised service and d) improved customers’ insights as the bot provides different types of customers’ insights which is useful for strategic planning.”
John Thang
Assistant GM, Manna Pot Catering

“Volty brought our vision to life with a custom AI chatbot. Customers get instant answers, browse menus, and place orders seamlessly. Leonard and his team were attentive and genuinely cared about getting everything right.”
Nigel Kok
GM, RichFood Catering


“Volty's AI has streamlined our processes, reduced time spent on manual tasks, minimised human error and saved our team hundreds of hours of productivity.”

Sung
Co-founder, Grain


“The team at Volty has been incredibly helpful and adaptable in addressing our needs. They listen carefully to our requests and work closely with us to develop solutions that are practical and useful for our team. The team is quick to reply and take action, ensuring that any concerns or adjustments are promptly addressed. Their collaborative approach and commitment to refining their tools based on feedback make them a reliable and effective partner.”
Bonnie Wong
COO, Creative Eateries


“Working with the Volty team has been a game-changer for our business. Their expertise in AI and chatbot implementation has enabled us to create an intelligent, intuitive system that perfectly aligns with our unique operational needs. From understanding our requirements to delivering a seamless solution, their team was proactive, knowledgeable, and dedicated to excellence. The chatbot has not only enhanced our customer support but also streamlined internal workflows, saving us significant time and reducing errors. Volty's commitment to innovation and their ability to deliver measurable results make them an exceptional partner.”
Andrew Chan
Managing Director, The Soup Spoon

“The team at Volty is a valuable partner to the group in creating customized AI solutions. These solutions streamlined our back-office workflow, reducing manpower requirements (50% reduction for some roles) and allowed dynamic tracking of key metrics (like supplier prices) that would have been prohibitively manpower-intensive without AI.”
Rifeng Gao
COO, The Lo & Behold Group
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Meta now charges for WhatsApp replies. Here's what it means for your business, 2026年10月8日