
Cake Inspiration
5 dtk
median balasan, turun dari 9 jam
“I can fix the agent myself now, without waiting on an engineer.”

Kai Yang
Founder, Cake Inspiration
Ecommerce & Ritel
Volty menjawab pertanyaan harga, produk, dan kebijakan dari toko Anda, lalu menerima pesanan atau melibatkan tim Anda.
Diperbarui
Melayani pelanggan di seluruh dunia di 10+ pasar


Seorang pembeli bertanya soal sebuah desain dan tanggal pengiriman. Volty menjawab dari halaman produk, daftar harga, dan kebijakan toko Anda, seperti waktu pengerjaan dan hari pengiriman, lalu mengonfirmasi keinginan pembeli dan menerima pesanan lewat toko yang terhubung atau melibatkan seseorang dari tim Anda, sesuai pengaturan Anda.

Hubungkan toko Anda dan Volty menjawab dari katalog dan kebijakannya, seperti ukuran, bahan, penukaran, dan pengiriman, lengkap dengan tautan ke halaman yang dibacanya. Dengan sistem pesanan Anda terhubung lewat API, Volty juga dapat mencari dan memperbarui pesanan, dan Anda yang menentukan tindakan mana yang dilakukannya sendiri.

Saat rekan tim memberi tahu Volty aturan toko lewat catatan internal, atau mengoreksi salah satu balasannya, Volty menyimpannya sebagai Learned rule dan memposting tanda terima di percakapan. Jika sebuah aturan ternyata salah, kembalikan dalam satu langkah.

Kirim template WhatsApp yang disetujui ke sebuah segmen, ke kontak pilihan Anda, atau ke spreadsheet. Volty menunjukkan berapa yang terkirim, terbaca, dan dibalas, serta menjawab balasan begitu masuk.
Hubungkan nomor WhatsApp Anda, dan tambahkan Messenger, Instagram, kotak surat Outlook, atau web chat situs jika Anda memakainya. Dengan coexistence, tim Anda tetap memakai WhatsApp Business app pada nomor yang sama.
Unggah daftar harga, jadwal, dan kebijakan Anda, atau arahkan Volty ke situs web Anda. Volty bertanya tentang apa pun yang tidak ia temukan sebelum berbicara dengan pelanggan.
Atur setiap inbox ke Draft, di mana tim Anda menyetujui setiap balasan, atau Live, di mana Volty membalas sendiri. Keduanya dapat berpindah menurut jam kerja.

Cake Inspiration
5 dtk
median balasan, turun dari 9 jam
“I can fix the agent myself now, without waiting on an engineer.”

Kai Yang
Founder, Cake Inspiration

“The team at Volty has significantly helped us. With their AI, a) time taken to close an online order has decreased by 70%, b) online sales orders and upselling have increased by 10%, c) closing rate success has increased as the basic questions have been answered by the chatbots while the salesperson provides personalised service and d) improved customers’ insights as the bot provides different types of customers’ insights which is useful for strategic planning.”
John Thang
Assistant GM, Manna Pot Catering

“Volty brought our vision to life with a custom AI chatbot. Customers get instant answers, browse menus, and place orders seamlessly. Leonard and his team were attentive and genuinely cared about getting everything right.”
Nigel Kok
GM, RichFood Catering


“Volty's AI has streamlined our processes, reduced time spent on manual tasks, minimised human error and saved our team hundreds of hours of productivity.”

Sung
Co-founder, Grain


“The team at Volty has been incredibly helpful and adaptable in addressing our needs. They listen carefully to our requests and work closely with us to develop solutions that are practical and useful for our team. The team is quick to reply and take action, ensuring that any concerns or adjustments are promptly addressed. Their collaborative approach and commitment to refining their tools based on feedback make them a reliable and effective partner.”
Bonnie Wong
COO, Creative Eateries


“Working with the Volty team has been a game-changer for our business. Their expertise in AI and chatbot implementation has enabled us to create an intelligent, intuitive system that perfectly aligns with our unique operational needs. From understanding our requirements to delivering a seamless solution, their team was proactive, knowledgeable, and dedicated to excellence. The chatbot has not only enhanced our customer support but also streamlined internal workflows, saving us significant time and reducing errors. Volty's commitment to innovation and their ability to deliver measurable results make them an exceptional partner.”
Andrew Chan
Managing Director, The Soup Spoon

“The team at Volty is a valuable partner to the group in creating customized AI solutions. These solutions streamlined our back-office workflow, reducing manpower requirements (50% reduction for some roles) and allowed dynamic tracking of key metrics (like supplier prices) that would have been prohibitively manpower-intensive without AI.”
Rifeng Gao
COO, The Lo & Behold Group
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