AI agents that speak your customers' language.
English, Mandarin, Malay — and more. We build AI agents with native multilingual support built in. Not translation layers on top of English. Genuinely multilingual, from the ground up.
Before and after.
Without AI
- Multilingual support requires bilingual staff on every shift
- Translation tools produce awkward, unnatural responses
- Non-English enquiries get slower, lower-quality responses
- Hiring multilingual staff is expensive and competitive
With AI agent
- Native responses in English, Mandarin, Malay — and more
- Consistent quality regardless of language
- 24/7 multilingual support without additional headcount
- Language detection is automatic — no customer action needed
How the agent works.
Define your languages
We configure the languages your customers use — including dialect preferences and code-switching patterns.
Train per language
The agent is trained on your content in each language. Not translated — natively built.
Auto-detect and respond
Customer writes in any supported language. Agent detects and responds naturally.
Monitor quality
We track accuracy per language and continuously improve based on real conversations.
Expected results.
Language accuracy
95%+ across 3 languages
| Metric | Result |
|---|---|
| Language accuracy | 95%+ across 3 languages |
Works with your tools
Most common in
From our glossary
This is what we do. Let's build yours.
Free scoping session. We'll tell you what's possible, what it costs, and whether a PSG or IMDA grant covers it.
SMEs are eligible for up to 50% Productivity Solutions Grant (PSG) support for the adoption of Voltade AI solutions, a Pre-Approved Solution under the IMDA SMEs Go Digital programme.