Your customers expect instant replies. We've built this solution dozens of times.
WhatsApp enquiries growing faster than your team can handle? We've seen this pattern across education centres, clinics, F&B brands, and service businesses. The solution works — and we'll build it for your specific context.
The problem
We know this problem well.
WhatsApp is where your customers are. But it wasn't designed for business at scale. As enquiries grow, your team spends hours on routine questions — class schedules, pricing, availability, order status — instead of handling the cases that actually need a human. Reply times stretch. Potential customers move on. Hiring more support staff just makes the bottleneck more expensive.
We've seen this in student enrichment centres, TCM clinics, manufacturing firms, and F&B brands. The details differ. The shape of the problem is the same.
How we build it.
Listen
We map your customer conversations — what comes in, what's routine, what needs a human. We learn your tone, your products, your FAQs. No assumptions.
Build
We build an AI agent trained on your specific business context. It doesn't sound like a generic chatbot — it sounds like someone who works at your company. Connected to your CRM, helpdesk, or order system.
Deploy
Routine queries get handled instantly. Complex cases get routed to the right person — with full context. Your team only touches what actually needs them.
Improve
We monitor accuracy, response quality, and resolution rates. The agent gets better over time. We fine-tune continuously based on real conversations.
Where this lands.
Customer support teams
Handle 3x more enquiries without adding headcount. Reply time drops from hours to seconds.
Sales teams
Qualify leads automatically. Follow up at the right time with the right message. No more leads going cold.
Multi-location businesses
Consistent responses across branches, in multiple languages. One AI agent, all locations.
What our clients have seen.
Reply time
2 hours → instant
Enquiries handled
300% increase
Quotation turnaround
60% faster
Language accuracy
95%+ across 3 languages
Chat traffic
+60%
Bookings
+20%
| Metric | Result |
|---|---|
| Reply time | 2 hours → instant |
| Enquiries handled | 300% increase |
| Quotation turnaround | 60% faster |
| Language accuracy | 95%+ across 3 languages |
| Chat traffic | +60% |
| Bookings | +20% |
Meet our agents.
Spa Agent
Replaced manual appointment scheduling, commission tracking, and inventory for a spa chain
Email Agent
Reads, decides, acts, remembers across shared inboxes — with the autonomy level you choose.
Delivery Agent
Connected vehicle GPS to automated customer and staff notifications with delay detection
Common questions.
Your team is answering the same questions too. Let's fix that.
We'll scope your WhatsApp solution and give you a clear cost — including grant options for Singapore SMEs.