Real customer deployments, with numbers pulled straight from their dashboards. Every agent here started as a conversation about a problem, and ended up running in production, in weeks.
We’ve tripled enquiry capacity at Happy Fish, cut Yat Guan’s quote turnaround by 60%, lifted Yong Kang TCM’s bookings +20%, and dropped their reply time to under 5 min.
Manual replies from an outsourced overseas team. Average response window ~2 hrs.
AI agent answers the moment a parent sends a message, 24/7.
Happy Fish was buried under 1,800 daily replies from an outsourced overseas team. Voltade built a custom AI enquiry agent trained on their own curriculum, schedules, instructor roster, and class-by-class booking rules. It now books trials around the clock and adds 50 new students every week.
“Some customers even told us they didn’t know they were chatting with a chatbot — the responses were so natural.”
Tan Jian YongCEO · HAPPY FISH
A 95-year-old packaging shop, a multi-branch TCM clinic, an aesthetics clinic, and a custom cake shop. Every one came to us with the same chokepoint: replies stuck in inboxes for hours.
An AI quotation agent that turns custom quotes around in a day.
Quote turnaround dropped 60%. The agent reads drawings and cross-checks SKUs against the price book, replying in English, 中文 or Bahasa Melayu.
● 95% spec accuracy · trilingual“Inquiry to quotation now only takes one working day - 60% faster than before. Operating at over 95% accuracy in English, Mandarin, and Malay.”
Ryan LimManaging Director, Yat GuanRead the Yat Guan story →
An AI booking agent that answers every WhatsApp enquiry in under 5 minutes.
+60% chat traffic absorbed without new headcount, +20% bookings across branches. Every enquiry now gets answered, including the ones after working hours.
● +60% traffic · +20% bookings“Delivered real-time human-like response, boosting chat traffic by 60% and bookings by 20%. Customers book appointments within minutes!”
ElsonFounder, Yong Kang TCM ClinicRead the Yong Kang story →
A WhatsApp agent that answers instantly, hands real orders to a human, and gets smarter every time.
Repeat enquiries now answered in seconds, with every real order handed to a designer. And when staff correct a reply, the agent proposes a new rule the owner approves in one click. 7 corrections in the first week, no engineer in the loop.
● 5 sec median reply · self-learning“I can fix the agent myself now, without waiting on an engineer.”
Kai YangFounder, Cake InspirationRead the Cake Inspiration story →
An AI agent that answers the front of every WhatsApp enquiry and books straight into Plato.
70% of enquiries now handled without a human, with booking conversion around 70%. A third of enquiries arrive after hours — the agent catches those too, instead of losing them overnight.
● 70% auto · books into Plato“Now with automation, we deliver faster, more consistent responses… and the humans focus on the higher-value, personalised customer service.”
JoleneMarketing Director, SL Aesthetic GroupRead the Prologue story →
Each one is a production deployment serving real customers right now — the same agent the customer’s customers chat with every day.
Happy FishBook a trial. Ask about pool schedules or instructor availability.
YatBot BuddyAsk for a custom packaging quote. Try EN · 中文 · Bahasa Melayu.
Prologue WellnessAsk about wellness services. Schedule an appointment in the same flow.
Cake InspirationAsk about custom cakes. Place an order in the same chat.
Heads up — these aren’t sandboxes. Each agent is serving real customers right now.
In their own words. Six founders and directors, across F&B, real estate, wellness, education, and clinics.
Voltade's AI has streamlined our processes, reduced time spent on manual tasks, minimised human error and saved our team hundreds of hours of productivity.
The chatbot has not only enhanced our customer support but also streamlined internal workflows, saving us significant time and reducing errors.
Over the months, Envoy has saved us over 60 hours each month, improved website lead conversion by 20% and allows conversion to take place faster without a human!
Voltade has been instrumental in helping us create our own intelligent chat system that's uniquely tuned to our business needs - they're professional, insightful and easygoing!
We saved 50 man hours each month, and improved conversion through faster replies to customers!
Our customer service staff have far more time for other tasks and the AI chat feature is wonderful to work with.
Show us a week of unanswered messages and we’ll show you which ones the agent would have closed.