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    WhatsApp API permission error (#3): how to fix it

    Messages fail with: "(#3) Application does not have the API granular permission to make this call."

    2 min read

    Updated

    General WhatsApp guide available at /learn/whatsapp
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  1. Go to Settings > Channels > WhatsApp
    2. 2
  2. Click Reauthorize
    3. 3
  3. Log in with the admin Facebook account
    4. 4
  4. Grant ALL requested permissions. This is the critical step. If you skip or decline any permission, this error will persist.
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  5. Test by sending a message

    6. Verify permissions directly in Meta:

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  6. Go to Meta Business Suite > Settings > Business Settings
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  7. Click Accounts > WhatsApp Accounts
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  8. Check that your connected app has full permissions
    9. 4
  9. The required scopes are: whatsapp_business_messaging, whatsapp_business_management, business_management

    10. This error often appears after Meta updates their permission requirements. Your existing token may lack a newly required scope. Reauthorising generates a fresh token with all current scopes.

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