Overview
Support Details
Support Rate
70% government support for consulting costs, company co-pays 30% (up to S$45,000 in many cases)
Cap
Up to S$555,000 total support envelope combining cloud credits and consultancy
Support Levels & Internal Caps by Pillar
Overall Support
Support Rate: Government supports part of consultancy costs in co-payment model, companies co-pay typically 30% of consulting cost
Grant Cap per New Market: Each participating enterprise can receive up to S$555,000 in total support (cloud + consulting)
| Pillar | Max Grantable Amount |
|---|---|
| Cloud/Compute Credits & Tools | Large cloud credit allocations as part of CSP tailored packages |
| Consultancy/Implementation/Change Management | Maximum consulting cost supported capped at S$150,000 |
| Microsoft Agentic AI Accelerator | Up to S$250,000 in Azure cloud credits + 70% consulting support up to S$105,000 |
| AWS AI Springboard | Up to S$350,000 baseline cloud credits + up to S$105,000 consulting support |
Note: These are maximum amounts within each pillar for a single new market. Each application must cover only one activity in a single overseas market.
Project Duration & Scope
Short-term catalytic programme with fairly tight timelines, often envisaged around 6 months for projects
Eligibility Criteria
- Must be a company registered or incorporated in Singapore and physically present
- Must have at least 10 staff based in Singapore
- Senior management (CEO-level) sponsorship is expected
- Should already have a tech/AI/data team of at least 2 staff (software engineers, AI/data roles)
- Should have prior experience in building custom AI solution (proof-of-concept/pilot) or similar deployment
- Must have accessible datasets to work with (data available)
- Must have capacity (resources, funding, equity) to see through the project
- Expected to deliver a Minimum Viable Product (MVP) plus change management outcome within programme period
Application Process
Partnership with CSP and consultant partner assignment - pick participating Cloud Service Provider (Microsoft, AWS)
CSP nominates/connects firm with consultant partners/SIs familiar with their platform
Proposal/use case submission with AI use cases, data readiness, roadmap, expected outcomes/MVP plan
Use case assessment for impact, readiness, technical feasibility
Onboarding and kickoff - receive cloud credits, access to tools, consultancy support on approval
Implementation/MVP building and testing - work with consultant partners to build MVP, iterate, test, integrate
Plan for operational embedding/scaling beyond MVP phase
Delivery and outcome/wrap-up - deliver MVP, validate change management/adoption, demonstrate business value
Performance/outcome reports may be required
Post-ECI support/next steps - further discussions with DISG/agencies about continuing AI/compute support
Processing Time
Application processing: 6-8 weeks for approval, Implementation: Around 6 months for project completion
Project Duration & Completion
Short-term catalytic programme with fairly tight timelines, often envisaged around 6 months for projects
Best Practices for a Successful Application
Ensure baseline readiness - ECI isn't for organisations starting from zero, need existing tech/data capability
Pick use cases strategically - aim for clear ROI or measurable value (cost savings, revenue uplift, automation)
Data readiness is critical - ensure data is clean, accessible, sufficiently large/relevant with proper permissions
Choose consultant partners with domain + AI experience - their guidance greatly affects success
Ensure leadership buy-in and alignment - projects with insufficient top-level support tend to stall
Plan for sustainability beyond MVP - think about scaling, operations/maintenance after ECI ends
Allocate resources internally - don't treat consultant as doing everything, internal team must be engaged
Be mindful of co-payment obligations and cost control - keep consultant cost within budget
Track progress and metrics carefully - define KPIs, monitor, course-correct
Apply early/quickly - since ECI is new and likely competitive, timely submission with polished use case helps
Leverage CSP packages and accelerators - Microsoft's Agentic AI Accelerator or AWS's AI Springboard provide bundled support
Sample Use Cases & Scenarios
Additional Information
Contact Information
Frequently Asked Questions
Where Volty fits
For businesses that answer customers on WhatsApp
Volty is Voltade's WhatsApp AI agent builder. A business trains its own agent on its SOPs, products and brand voice, and the agent answers enquiries on the business's own WhatsApp number, then takes the booking, logs the order or updates the record in the tools the business already runs. Volty starts at S$199 a month on the Plus plan, with unlimited seats. Volty is sold under Voltade AI Solutions, a PSG Pre-Approved Solution, so eligible Singapore SMEs can receive up to 50% PSG support on it. Talk to Volty to start a 7-day trial: Volty interviews your team and drafts its own instructions, and you read them before anything is live.


