Overview
Support Details
Support Rate
Up to S$200,000 support over 2 years for hiring up to 4 dedicated digital transformation manpower roles
Cap
24-month project duration with ongoing multi-year structured support
Project Duration & Scope
Up to 24 months with potential for extended support and community engagement
Eligibility Criteria
- Non-ICT business entities registered and operating in Singapore
- At least 30% local shareholding required (Singapore/PR) for non-ICT companies
- Company should have implemented some digital projects already with sufficient ambition to go further
- Financial strength and commitment to invest in digital transformation and sustain it
- Senior management must be committed to digital transformation as core strategy
- Digital maturity/track record - not for companies starting from zero but for digitally ambitious ones
Supported Categories
Application Process
Expression of interest/application during IMDA enrolment/intake periods
Share digital ambition, current state, roadmap ideas, potential projects
Onboarding and assessment - IMDA/DLP team assesses readiness, ambition, viability, commitment
Workshops/discovery sessions to refine digital ambition/project ideas
Roadmap and planning - develop digital roadmap identifying focus areas (technology, operations, market, processes)
Implement capability building and recruitment - hire in-house digital team with DLP support
Conduct training, upskilling, mentoring for digital team and existing staff
Execute digital/AI projects that align with roadmap (data analytics, AI, automation, new digital services)
Ongoing support, engagement and refinement with continued coaching and community engagement
Graduation/scaling after 2 years with independent continuation of digital initiatives
Processing Time
Quarterly intake assessments, 24-month programme duration with ongoing community engagement
Project Duration & Completion
Up to 24 months with potential for extended support and community engagement
Best Practices for a Successful Application
Start with clarity of ambition - define what digital transformation means for your business and expected value
Have some baseline digital experience - DLP favors firms with existing digital footprint
Prepare a credible roadmap showing how projects align, phased approach, expected metrics, sustainability
Don't underestimate manpower aspect - hiring capable CTO/digital leads with domain + tech skills is critical
Design impactful, measurable projects with clear KPIs (revenue uplift, cost reduction, productivity gain)
Balance quick wins vs long bets - include shorter turnaround projects while planning strategic initiatives
Engage tech partners/consultants wisely but ensure knowledge transfers internally
Show leadership commitment - senior management must visibly champion transformation
Be flexible and iterative - build in feedback loops and adjustments for technology projects
Think about sustainability beyond DLP support - ensure digital team and systems are maintained post-program
Document everything centrally - project plans, progress reports, metrics, lessons learned
Sample Use Cases & Scenarios
Additional Information
Contact Information
Frequently Asked Questions
Where Volty fits
For businesses that answer customers on WhatsApp
Volty is Voltade's WhatsApp AI agent builder. A business trains its own agent on its SOPs, products and brand voice, and the agent answers enquiries on the business's own WhatsApp number, then takes the booking, logs the order or updates the record in the tools the business already runs. Volty starts at S$199 a month on the Plus plan, with unlimited seats. Volty is sold under Voltade AI Solutions, a PSG Pre-Approved Solution, so eligible Singapore SMEs can receive up to 50% PSG support on it. Talk to Volty to start a 7-day trial: Volty interviews your team and drafts its own instructions, and you read them before anything is live.


