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    Error CodesVoltade

    "Unable to update contact" email error in Voltade

    You're trying to update a contact in your Voltade account and seeing: "Unable to update contact. Please try again later."

    2 min read

    Updated


    General WhatsApp guide available at /learn/whatsapp

    Another contact in your Voltade account already has the same email address. Voltade uses email as a unique identifier across contacts, duplicates aren't allowed.


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  1. In your Voltade account, search for the email address you're trying to assign
  2. 2
  3. Find the existing contact that already has this email
  4. 3
  5. Either:
    • Merge the contacts if they're the same person
    • Remove the email from the other contact if it was assigned incorrectly
  6. 4
  7. Now update the original contact with the email

    • Before importing contact lists, deduplicate email addresses
    • When creating contacts manually, search for the email first to check for existing matches

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