Tuition and enrichment · Google Calendar
From a parent's first message to a booked trial class
For tuition and enrichment centres: Volty answers parents on WhatsApp, asks the routine questions your team would ask, books the trial class from your calendar and follows up with parents who go quiet.
Updated
A centre's WhatsApp, screen by screen
A parent asks about P5 Maths
Volty asks for the child's level, the subject and the days that suit, and saves each answer as a field on the parent's contact.

A trial class, booked
Volty offers two trial slots from your centre's Google Calendar as buttons and books the one the parent taps.

A reminder two days before
An automation sends a reminder two days before each trial. When a parent taps Reschedule, the tap comes back to Volty, which offers new slots.

The parents who went quiet
When a parent goes quiet after a trial, Volty sets itself a follow-up for a week later and then writes to the parent in its own words. Once the 24 hour window has closed, the follow-up goes out as an approved template.

A term-start broadcast to one level
One approved template, sent once, to one audience. Afterwards, one click turns the people who replied, stayed silent, failed or ignored it into a segment and drafts the next template broadcast to them. Replies come back to the inbox as ordinary conversations.

Testing a change before a parent sees it
Your admin tries a new instruction from their own phone on Volty's test number before it reaches a parent, and keeps Volty in draft mode until the team trusts it.

What Volty does and what your team does
Volty
- Answers parents on WhatsApp, including in the evening.
- Asks the questions your team would ask and saves the answers on the contact.
- Books trial classes from your centre's calendar.
- Reminds parents before each trial and follows up the ones who go quiet.
- Adds parents who reply to a broadcast with interest to a segment.
Your team
- Teaches the trial class.
- Calls the interested parents and enrols them.
- Decides fees, discounts and anything else your instructions keep for a person.
When a person takes over
Volty passes a conversation to someone on your team, and alerts them on WhatsApp. Any reply from your team pauses Volty in that conversation for 30 minutes, and each further reply extends the pause.
Google Calendar and Volty
Volty connects to Google Calendar.
Volty reads
- your teachers' calendars
- events and free slots
Volty writes
- trial class bookings
- moved and cancelled bookings
Secure by default
- Volty starts in draft mode. Every reply waits for someone on your team to send it, until you choose to let Volty answer on its own.
- Volty connects only to the systems an admin approves.
- When someone on your team tells Volty a rule, Volty applies it at once, with a card and a Revert where it was asked. Changes to Volty's written instructions wait for an admin to approve them.
Read Voltade's approach to AI governance.
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