Regulars book on WhatsApp, and lapsed ones hear from you again

A salon's WhatsApp, screen by screen

A regular asks for Saturday with Mei

Volty reads Mei's calendar, offers her free slots as buttons and books the one the customer taps. Then it sends the deposit QR code and the salon's deposit rule.

A customer whose booking moved

Ask Volty for an automation that checks the calendar on a schedule and messages a customer whose booking moved; Volty writes it, you approve it. The customer gets the new time with a one-tap confirm.

Bringing back regulars who stopped coming

Ask Volty for an automation that labels customers whose last visit was more than 60 days ago. The owner sends them one approved template, and Volty books the ones who reply.

One approved template, sent once, to one audience. Afterwards, one click turns the people who replied, stayed silent, failed or ignored it into a segment and drafts the next template broadcast to them. Replies come back to the inbox as ordinary conversations.

A birthday-month offer, with the cost shown before sending

Before the owner sends a broadcast, Volty shows the estimated Meta cost for the audience. Each message carries the customer's first name, with a fallback when a contact has none.

A package question, and a refund question

Volty answers how many sessions are left from the customer's own record. A refund request goes to the owner as a one-tap question, and Volty replies with the owner's answer.

Teaching Volty a house rule

When the owner corrects a reply, Volty applies the correction as a rule, with a Revert; an edit to Volty's written instructions waits for an admin.

What Volty does and what your team does

Volty

• Books, moves and cancels appointments in your team's calendar.
• Sends the deposit QR code and the deposit rule you set.
• Answers package questions from each customer's own record.
• Runs the automations you ask it to write and approve, such as telling a customer that their booking moved.
• Books the regulars who reply to a broadcast.

Your team

• Checks that deposits arrived.
• Decides refunds and anything else your instructions keep for a person.
• Chooses who gets each broadcast and presses send.

When a person takes over

Volty passes a conversation to someone on your team, and alerts them on WhatsApp. For a decision only the owner can make, Volty asks your team questions with one-tap answers before following up with the customer. Any reply from your team pauses Volty in that conversation for 30 minutes, and each further reply extends the pause.

Your booking system and Volty

Volty connects to Google Calendar.

Volty reads

• your team's calendars
• events and free slots

Volty writes

• new bookings
• moved and cancelled bookings

Volty connects to WESS.

Secure by default

• Volty starts in draft mode. Every reply waits for someone on your team to send it, until you choose to let Volty answer on its own.
• Volty connects only to the systems an admin approves.
• When someone on your team tells Volty a rule, Volty applies it at once, with a card and a Revert where it was asked. Changes to Volty's written instructions wait for an admin to approve them.

Read Voltade's approach to AI governance.

Start with a free 7-day trial

Volty Plus is S$199 a month with unlimited users. The 7-day trial needs no card.

Talk to Volty to start your trial. Volty interviews your team and drafts its own instructions; you read them before anything is live.

See pricing →