# About 120 man-hours of manual work saved every day. > A 20-outlet smartphone retailer merged 585,000 customer records and 1.05 million orders from three systems into one AI-enabled CRM, saving about 120 man-hours a day. Mister Mobile grew from one outlet in 2010 to 20 smartphone retail and repair outlets with more than 160 employees. Volty brings its customers and orders from three systems into one CRM that runs its WhatsApp. 开始免费试用 更新于 2026年11月11日 Customer story Mister Mobile · Smartphone retail and repair · 20 outlets · Retail · ~120man-hours of manual work saved every day 01 · Outcomes ## Outcomes - ~120 · Man-hours of manual work saved a day · From automating data consolidation, customer responses and marketing broadcasts - 585,000+ · Customer records consolidated into one searchable CRM - 1.05M · Orders consolidated alongside them - 3 to 1 · Separate systems brought into one AI-enabled CRM Try Volty on your own business, free for 7 days 开始您的免费试用 02 · The story ## The story - Before · Customer and order data from the website, WhatsApp, walk-ins, e-commerce platforms and social media sat in three systems that did not talk to each other. · After · One searchable CRM holds every customer and order, standardised and deduplicated. - Before · Staff entered and consolidated customer data by hand. · After · Customer profiles fill in automatically, and customers are segmented for marketing. - Before · Marketing broadcasts and customer replies were manual work. · After · WhatsApp broadcasts go out automatically, and an AI chatbot answers customers. - Before · Customers gave their details again at the outlet. · After · A WhatsApp confirmation carries a QR code that staff scan to pull up the reservation. > The programme gave us the confidence to implement AI at scale, rather than limiting ourselves to a pilot that might never have scaled. Alan Tan · CEO, Mister Mobile 03 · What they used ## What they used - CRM · Brings customers and orders from three systems into one CRM, standardises and deduplicates them, fills in each customer's profile and segments customers. - 订单和库存跟踪 · When a customer reserves online, WhatsApp confirms the order number, appointment, branch and a QR code, and staff scan the code at the outlet to retrieve the reservation. - Broadcast · Sends WhatsApp broadcasts to customer segments automatically. - WhatsApp AI · An AI chatbot answers customers on WhatsApp. 04 · Media and Press Coverage ## Media and Press Coverage The team at Volty built the agent in these stories. - CNA, presented by IMDA · 10 Nov 2026 · Making AI work for Singapore enterprises · Yong Kang TCM Clinic's AI chatbot and Mister Mobile's AI-enabled CRM, as examples of enterprises making AI work. · Built by Volty Outcomes from other customers ## Relevant Case Studies - Happy FishReplies went from 2 hours to instant. 1,800+messages a day and growing, now automated - Yat GuanCustom quotes 3x faster at 95% accuracy, now same day. 3xfaster quote turnaround, from 3 days down to 1 - Yong Kang TCM Clinic20% more bookings, no new headcount with 60% growth. +20%bookings, with booking resolution time during peak period down from 30 minutes to under 5 minutes on average ## 开始您的免费试用 通过邮件向我们提问 · 开始您的免费试用 注册 7 天试用，无需信用卡。 用 AI 让您的业务面向未来。听听我们 CEO 怎么说 The Leonard and Volty Show · 2026年10月8日 Meta now charges for WhatsApp replies The Leonard and Volty Show · 2026年10月1日 Too busy to hire? The Leonard and Volty Show · 2026年9月21日 From $500 chatbot jobs to agentic AI The Leonard and Volty Show · 2026年9月10日 Your AI is a new employee The Leonard and Volty Show · 2026年9月4日 Trust in the AI world The Leonard and Volty Show · 2026年8月29日 Does the AI model matter? The Leonard and Volty Show · 2026年8月19日 What are AI agents? Meta now charges for WhatsApp replies. Here's what it means for your business, 2026年10月8日 ## Links - [CRM →](https://voltade.com/product/crm) - [订单和库存跟踪 →](https://voltade.com/product/order-inventory-tracking) - [Broadcast →](https://voltade.com/product/broadcasts) - [WhatsApp AI →](https://voltade.com/product/whatsapp-agent) - [Happy FishReplies went from 2 hours to instant.1,800+messages a day and growing, now automated](https://voltade.com/zh-cn/case-studies/happy-fish) - [Yat GuanCustom quotes 3x faster at 95% accuracy, now same day.3xfaster quote turnaround, from 3 days down to 1](https://voltade.com/zh-cn/case-studies/yat-guan) - [Yong Kang TCM Clinic20% more bookings, no new headcount with 60% growth.+20%bookings, with booking resolution time during peak period down from 30 minutes to under 5 minutes on average](https://voltade.com/zh-cn/case-studies/yong-kang-tcm)