# Video Testimonials

> Watch the teams at Cutis Medical Laser Clinics, Sgcarmart and CakeInspiration explain how they worked before Volty and what changed.

Hear from the teams using Volty: what each business does, how it worked before, and what changed.

Read the written case studies →

F&B · Custom cakes

## CakeInspiration

A Singapore cake shop making customised cakes for events and celebrations, including for celebrities visiting Singapore.

cake-inspiration.com ↗

Read the CakeInspiration story →

Before Volty

Out of 50 to 60 leads a day, about 15 dropped off because replies took too long.

With Volty

Volty qualifies each lead first, so staff take over the chat already knowing the name, number, birthday, group size and theme. Drop-offs fell to about 3 to 4, and the founders track feedback and conversation gaps on dashboards they built on Volty.

● About 75% fewer lead drop-offs

Clinics · Medical aesthetics

## Cutis Medical Laser Clinics

A medical aesthetic clinic at Scotts Medical Center in Singapore.

cutislaserclinics.com ↗

Before Volty

Staff sent patient messages by hand on WhatsApp, across four devices. Moving to respond.io automated some of them, but it wasn't connected to the clinic's medical records, so most messages stayed manual.

With Volty

Volty connects to the clinic's EMR and sends hundreds of reminders and follow-ups a day on its own. Their agent, Joy, answers new leads, finds appointment slots for existing patients and drafts replies staff approve in one click. The team is the same size, with more time to talk to patients.

● 24 sec first reply · 90% after-hours in 15 min

Automotive · Car marketplace

## Sgcarmart

Singapore's #1 car platform. Its Sgcarmart Connect team of five helps people buying or selling a car directly with the paperwork, loans and insurance.

sgcarmart.com ↗

Before Volty

The team ran its WhatsApp chats on SleekFlow for almost two years, using simple chat flows that only ran on set criteria and triggers.

With Volty

Volty runs more precise automations that handle more complex situations, with dashboards made for this team. With no engineering or coding background, the team builds its own tools to ease the manual work.

● Team-built tools · no coding background

## Start your Sandbox Trial

Talk to Volty · Start your Sandbox Trial

Sign up for our 7-day trial. No credit card needed.

Not convinced? Hear more from our CEO and Volty

The Leonard and Volty Show · October 8, 2026

Meta now charges for WhatsApp replies

The Leonard and Volty Show · October 1, 2026

Too busy to hire?

The Leonard and Volty Show · September 21, 2026

From $500 chatbot jobs to agentic AI

The Leonard and Volty Show · September 10, 2026

Your AI is a new employee

The Leonard and Volty Show · September 4, 2026

Trust in the AI world

The Leonard and Volty Show · August 29, 2026

Does the AI model matter?

The Leonard and Volty Show · August 19, 2026

What are AI agents?

Meta now charges for WhatsApp replies. Here's what it means for your business, October 8, 2026

## Links

- [Read the written case studies →](https://voltade.com/case-studies)
- [Read the CakeInspiration story →](https://voltade.com/case-studies/cake-inspiration)