# Order processing without the bottleneck.

> AI agents that capture and process orders from WhatsApp, email, and web. Zero manual data entry. Built in weeks, not months. PSG grant eligible.

Orders come in via WhatsApp, email, and phone. Your team re-keys them into your system manually. We build AI agents that capture, validate, and process orders automatically, no matter how they arrive.

Built in weeks, not months · PSG grant eligible

Updated 3 Sep 2026

## Before and after.

Without AI

- Orders manually re-keyed from WhatsApp and email into the system
- Data entry errors cause wrong shipments and returns
- Peak periods create order backlogs that take days to clear
- No real-time visibility into order status

With AI agent

- Orders captured automatically from any channel
- AI validates quantities, SKUs, and delivery details before processing
- Peak volumes handled without additional staff
- Real-time order tracking for your team and customers

## How the agent works.

1

### Map your order channels

We identify every way orders come in, from WhatsApp and email to web form and phone, and standardise the intake.

2

### Build extraction logic

AI extracts order details from unstructured messages: product names, quantities, delivery addresses, special instructions.

3

### Validate and confirm

Agent checks stock, validates details, and confirms with the customer before processing.

4

### Push to your system

Validated orders flow into your ERP, inventory system, or spreadsheet, with no manual data entry.

## Expected results.

Order processing speed

85% faster

Order errors

90% fewer

Order capacity

3x without added headcount

| Metric | Result |
| --- | --- |
| Order processing speed | 85% faster |
| Order errors | 90% fewer |
| Order capacity | 3x without added headcount |

Works with your tools

WhatsApp · Shopify · WooCommerce · Google Sheets

Most common in

F&B · Manufacturing · Retail

From our glossary

AI Workflow Automation · Data Integration · OCR (Optical Character Recognition)

## This is what we do. Let's build yours.

Talk to Volty

Free scoping session. We'll tell you what's possible, what it costs, and whether a PSG or IMDA grant covers it.

SMEs are eligible for up to 50% Productivity Solutions Grant (PSG) support for the adoption of Voltade AI solutions, a Pre-Approved Solution under the IMDA SMEs Go Digital programme.

## Links

- [WhatsApp](https://voltade.com/sg/integrations/whatsapp)
- [Shopify](https://voltade.com/sg/integrations/shopify)
- [WooCommerce](https://voltade.com/sg/integrations/woocommerce)
- [Google Sheets](https://voltade.com/sg/integrations/google-sheets)
- [F&B](https://voltade.com/sg/whatsapp-automation)
- [AI Workflow Automation](https://voltade.com/sg/resources/glossary/what-is-ai-workflow-automation)
- [Data Integration](https://voltade.com/sg/resources/glossary/what-is-data-integration)
- [OCR (Optical Character Recognition)](https://voltade.com/sg/resources/glossary/what-is-ocr)